Review Time
We went on Sunday 1st of June, Myself and two sons, We bought the fast pass tickets which was a but more costly but well worth it. Skipped the ques and were getting on rides straight away bit I did notice that the normal ques wernt too bad really and people were not waiting long to get on rides. The staff were Friendly enough.Toilets were clean.We ate at the kfc and the food there was fine. Plenty of other food choices around the pleasure beach also aswell as shops with plenty of choice. Had a lovely day and we got on the big rides, a few we went on a few times. Lovely experience
We applied for a Digital Access Pass for our disabled children, which was a very comprehensive process, requiring a lot of evidence and ID, but they were granted. We were given 2 Essential Companions, Standing and Queuing, along with Urgent Access to Toilets. We were given the cards to log our time rides, wrist bands and entered the park.We had successfully used the passes and the kids were enjoying themselves, despite struggling with the heat and sensory issues. On the afternoon, they had asked to ride the Avalanche. We couldn’t see the Quick Ride Access entry point. I asked a member of staff near the ride; he was unable to help and directed us to the Alpine Fast food place (right opposite the ride itself). This was around 14:00 - 14-30. I spoke to a female member of staff that informed us there wasn’t a rapid access entry for this ride. She informed me that, she used to work on that ride and that if we joined the queue now, she estimated that we’d only have to wait around 20 minutes. I showed the member of staff the rapid access pass and said there should be a rapid entry point, as there was only 2 rides on the park that didn’t have them (Ghost Train and Krusty Krab), and this ride wasn’t one mentioned. She told me the access pass we were given was old and incorrect information, she insisted there wasn’t one and so we joined the queue. This kids really wanted to go in this ride. After waiting over 40 minutes in the queue, with 2 very overstimulated children, we entered the stalls as we were next on the ride. Only to look across and see there was a rapid access to the ride. After leaving the ride I spoke to the female member of staff that had told us there wasn’t no rapid access entry. To inform her there was and point out the tiny, very easily missed sign at the back of the ride. I did this, as I didn’t want any other families to have this experience, so I quickly informed the park manager of this too, before leaving the park. I told him about one member of staff not knowing at all and not being able to help, so he directed us to another female member of staff, who not only gave us incorrect information, but also advised us that there was no rapid access to this ride. He advised me to write this email to make you aware of this. After waiting in the queue, one of our kids was completely overstimulated and wanted to leave. Our other child went on one more ride and we had to leave. This spoilt their day, completely. Having Autism should not mean they can’t enjoy their day out like everybody else. This is why we went through the extensive process of applying for Digital Access Pass to try and ensure reasonable adjustments were in place. This is part of the Equality Act 2010, meaning they should be able to access the park like everyone else and enjoy their day. Unfortunately, we left the park early and returned home. Very disappointing, prior to this, our children were having a good time. One that we still payed £100 for and didn’t get the full experience they should have.
The wait times unfortunately on a Saturday were sickening, we won't go again unless we have the speedy pass. But other than that it was great! Good food options and the rides are great for all the family. I wish they wouldn't close certain rides on the day without notice, we were looking forward to the grand national ride!
Blackpool is great. Pleasure beach is brilliant and I had to put review on after seeing some of the others.Ive been going here since my granny took me 45 years ago, and go few times a year sinceIt is best park in uk, and me and my family love it so.... ⭐️⭐️⭐️⭐️⭐️+
I went to Blackpool with my family after 4 years, and I will never go again. You can't take your own food in anymore, and the food there is overpriced. There are lockers where you can put your bags in but you have to pay prices start from £6 You have to input your card details to pay because I didnt have my card on me I ended up putting my bag in my car which was a 10min walk. I took a drink out, which I thought would be ok, but the guy said no drinks allowed. I just told him to bin in as i wasn't walking back to the car again. When the kids were hungry, we ended up eating in our car. This wasted probably about an hour. Valhalla opened at 2pm, there were rides that were closed. It is absolutely ridiculous. Blackpool is no longer the same. I definitely won't be returning.
Went to the pleasure beach the 7th April. Was in the park 9.50-5 and Didn’t have to queue that long for most rides longest was 20-25mins for avalanche and got on the big one twice in a row without queuing more than 10 mins. Took my 6yr daughter who loved it. Weather was great, staff were fine, big dipper and ice blast the only 2 rides that weren’t working so no big deal. overall a brilliant day. We have been to the park on a Monday the last 2 visits and the queues aren’t too bad so maybe an Idea to go during the week and not the weekends if you don’t want to queue for to long.
The best park in the uk. There’s nothing else like it. The best selection of rides and entertainment compared to the other parks. Customer service is always brilliant and the park is maintained brilliantly! so excited for the start of the 2025 season
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