Review Time
Wrong items received and feel like i was talking to a robot/AI when organizing a refund. I ordered candida cleanse - for better gut health and received what looked like a budget version of what was advertised with different ingredients. I email and was replying back and forth with someone and some times their replies would be copy and pasted from their last email or make no sense in reply to my email. Im still trying to sort out a refund to which I have to pay to ship the wrong item back to them but as their email replies arnt answering the questions im asking im getting the impression they are just templates or AI generated.
SCAM - Did not receive item and no customer support to do a refund!! Ordered on Oct 9th. 20 days after purchase, they emailed about a delay at customs and specifically instructed me to respond that I wanted a 10% refund and coupon. I have YET to receive a response to start an actual refund after emailing them multiple times. Although their website has ONLY positive reviews, I feel that they are fake and that they are deleting real reviews as many people have posted about being scammed by them. Lastly, the tracking number provided wanted me to “download” something. When manually searching it, it said it was in China and now says “not found”. Have reported them to BBB and ReportFraud.
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