Review Time
Whatever you do, do NOT get involved with this company. They are straight up thieves! This company doesn’t even deserve one star! You WILL lose your money.I got involved with BMB Matrix 9 months ago. I have invested 30k between startup fee and inventory. I gave them an established Amazon store, and I also got into their retail program. So far after 9 months I have been paid 1189.00 from the Amazon store. Even though there is over 8k in sales on the books. I believe they are pocketing the sales from stores they don’t own then telling the store owners that payout from Amazon is inconsistent and unpredictable. Both statements are completely untrue, Amazon does not operate that way. On the retail side, I have not been paid a single dime after 9 months. There are 8500 in sales from invoices that were to be paid on Aug 24, 2024. Instead of being paid, I was given some excuse about how their merchant account had been shut off and they couldn’t payout then, that it would be delayed to Nov 27th, 2024. On NOV 27th, I again was told that payout had to be delayed to January 2025. No reason was given as to why. Randy J my “project manager” refused to answer any questions about why money owed was again being delayed by 3 months. They sent me an order sheet on July 7th claiming that they paid an invoice to me in the amount of $3,331.86. This never happened. I have bank records to prove this. As of this date, I have not been paid one cent from their retail program. There are several provable instances of invoice fraud and other fraud. If you read the other reviews, you will see that this is how they do business and that my story is far from unique. All of the positive reviews are from employees and friends of Tom Parker, David Stone and Emilie. Many of their store and warehouse addresses are bogus. Their 800 number is disconnected. In an effort to try and understand and resolve what was happening I requested a meeting with Tom Parker and/or David Stone since my “project manager” was unable to answer any questions about anything. After several weeks of being ignored, Tom finally agreed to a phone meeting on NOV 19th which I recorded. Tom was extremely hostile from the second he got on the phone. I asked one question; “what is happening with my money, and where is it” He then started screaming and yelling for the next 6 and half minutes. I could not speak at all, when he was done yelling, he just hung up. At a couple of points in this conversation he called me stupid and told me I had no idea how business and investments work. Who conducts business like that?As of DEC 18th, 2024, I have been told that there will no longer be project managers to run stores, answer questions and liaison between myself and BMB Matrix. Instead, I am to email all business questions etc to a generic customer@ email address. Not only does this breach the contract that THEY wrote, that is the level of customer service 30k will get you with these people. It takes days, sometimes weeks for them to respond to even the simplest questions.I have asked four different times since December 18th for the contact info for their legal department or lawyer. Four weeks no response. What I do get are multiple videos of Tom Parker wandering around dirty warehouse spaces talking about how great things are going. Yet, still no money paid for invoices that are now months overdue.I am filing charges as are many others with the attorney general in Pennsylvania, cyber crimes FBI, Federal Trade Commission. At last count there are 5 lawsuits filed, my lawsuit will make it six but there are probably more coming. There is also a class action suit being filed. Bottom line, this is a criminal enterprise. Tom Parker and David Stone are con artists and thieves. Get involved at your own peril!Responce to BMBs answer.Thank you Tom for posting some of the invoices so the world can see the depth of your criminality. The thing that makes no sense, is all those dollar amounts, where is that money Tom? None of it has been paid out to me. Everyone knows that if it actually went through Amazon it would have been paid out. The inventory listed on those invoices has seemed to have disappeared as well. On January 31, 2025, Tom sent out a video where he offered to sell all inventory that I purchased on liquidation.com. I accepted his offer. Since then there has been no responce. So this too, was a false promise, and a lie. He had no intention of even attempting to make things right. Tom isnt even his real name, he has gone by two different names since I have started with BMB. Why the aliases? Look to all the other complaints. Yes Tom, everyone is wrong but you.
I am going to share this here as I know that the leadership of this company, if you can call it that, reads the reviews. Per Article 3.1, I am entitled to a mediation process and would like to exercise that right as soon as possible.I will pick the mediation group, just let me know when "Tom" is available. If I do not receive a response, I will be forced to get an attorney.If you are contemplating using this service just google BMB Matrix lawsuits. Even other companies are suing them for posting fake reviews on their websites.If you are a BMB customer, please visit the FaceBook page here: BMB MATRIX SCAM! THEY MUST BE STOPPED. We have posted recommendations as to what entities to file with. We can also band together with class action lawsuits.
Though I have held out posting poor reviews on this company - giving them a chance to come clean- (i am a subscriber to their services IE paid money to participate), at this point i feel compelled to publish my own. I too have been in touch with other subscribers to BMB Matrix who s terrible experience with the company matches my own, to a point where i question any recent favorable reviews as being real. In any event the person running the show there, Tom Quincey has been elusive and evasive and generally exhibited poor character dealing with other people's money and in dealing with the people behind the money as well. Though I have given Tom chances myself to be successful for those who entrust money to him, and be open to questions regarding the poor performance that has been the reality, he has been neither successful nor transparent about what matters to us.. money matters, and many representations to us from customer support about when we will get our purchase money plus GP back have turned out to be lies over the months.I keep the door open for him to have address all subscribers in a transparent and effective way, however until now he continues to exhibit the same poor ways in dealing with people. His approach is that he doesn't have to is my experience. I have written off this investment for now, and encourage anybody contemplating investing their money in this gig do DON"T simply based on the character of the person running the show.
I must say this is the most crooked business I ever dealt with, stole 10,000$ of my Money and I can’t even get in contact with a single member from their team. Having my lawyers file a lawsuit as we speak. I wish anyone luck that does business with them.
1 StarAbsolutely the worst experience I’ve ever had with a company. They took my money, failed to deliver on their promises, and have left me with no choice but to take legal action with federal authorities. I hired them to develop multiple online stores, expecting a smooth and professional process. Instead, I’ve encountered endless delays, broken promises, and a complete lack of accountability.I’ve been waiting on a payment of $16,000 since August. Despite promising payment on two separate occasions, they failed to follow through, and now they’re telling me it will take an additional 60 days. This company is nothing but lie after lie.Their customer service is a joke—unresponsive, dismissive, and entirely unhelpful. After exhausting every possible way to resolve this issue, I’ve contacted an attorney and will be pursuing legal action with federal authorities to hold them accountable. I strongly advise anyone considering this company to think twice. Save yourself the money, time, and frustration of dealing with such an unreliable and unethical business.
THIS COMPANY IS A HUGE SCAM!!!I joined this company back in May of 2023 in hopes to expand my e-commerce business; instead they got me kicked off both amazon and eBay platforms permanently because of their poor communication and negligence with customers. Also after requesting full refund; it's been taking them over a year to send an payments and lack of communication. Please beware of this company. It has been a nightmare!!!!
After getting our mature (in operation and profitable before signing with BMB) Amazon store permanently suspended and also our Ebay store we were finally offered a refund. Issues from day one have been communication, not shipping items on time, refunds, returns, policy violations, ect. The refund is $25k. The closure agreement stated that starting 180 days after signing that we would receive $1800 checks mailed every month until refund amount was paid. We did not sign and asked for a full payment up front by ach. The same method we paid the initial buy in as well as all invoices. A month later we were told the closure agreement could not be amended. Communication has always been horrible. We had our attorney send BMB a demand letter. It was returned as undeliverable. Seems the only way to get them to respond is to post a negative review.
I had the worst experience with BMB Matrix. I started my Amazon automation business with them in July 2023 but never had any profit. They sent me an agreement to return my money in 4 instalments (11 June, 11 July, 11 August and 11 September). I was waiting for my checks to arrive and sent a couple of emails but there were no responses from their side. After 11th July 2024, I posted my bad experience with this company as I didn't receive my first 2 instalments. As soon as I posted over the trust pilot, I got a call from their attorney they would pay my first 2 instalments as quickly as possible. They returned my first 2 instalments in July because their reputation was in trouble. They promised to send the next checks on Aug 11 and Sep 11 respectively. Then they told me they would send both checks together on Oct 22. I am still waiting and sent a couple of emails about the checks but no reply from their side. They hanged me like anything. Their attorney said he no longer works with them. Please stay away from such companies and never trust them.
I am very upset with BMB matrix. I still have not received my refund. Back In June 2024, I removed negative review because they reached out to me and asked me to remove negative review so they can release payment. The total refund was supposed to be sent in installments. They sent 2 payments and then stopped. After back and forth emails, i heard from customer service on oct 22, 2024 that due to system delays my payment will be delayed. Email said i should expect to receive payment in 60 to 90 days and they will apply 2% interest fee to my total refund. Ok so I waited and seems like 90 days ended on jan 22, 2025. Today is March 3, 2025 and still nothing. I want my refund. I sent follow up email on Jan 12 asking about update but no reply yet. I have no choice but to report review here. I can provide copy of the email if needed.
If I could leave a negative number here I would. This so called company is nothing but a huge scam!!! I was told I would get my refund (1st installment of 2) on January 22, 2025. I have emailed them numerous times and have heard nothing back from them. I have had to resort to getting my lawyer to draft a letter and take them to court!! DO NOT DO BUSINESS WITH THIS SO CALLED COMPANY!!!!
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