boats.net

4.4
4.4 Based on 280 reviews

Buy OEM marine parts, PWC parts, and new and used boats direct from a dealer. Shop Evinrude, Honda, Mercury, Nissan, Suzuki, Tohatsu and Yamaha parts....

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Average Rating

4.4

/
5

280 Reviews

5 Star
83%
4 Star
4%
3 Star
0%
2 Star
2%
1 Star
11%

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Review Time

Gage Brown
Paid for 1 day shipping and they…

Paid for 1 day shipping and they shipped it UPS ground. Don't bother to pay this, they just keep the money.

1
Date of experience: Jul 17, 2023
Leisha Hughes
Slow slow shipping

Slow slow shipping never will order from again!!!!!!

1
Date of experience: Jun 26, 2023
Jemmy Patterson
Will never be customer again!

I ordered trolling motor parts and paid for the expedited shipping on Friday. All parts were in stick according to their website at time of the order. The expedite shipping(1-3 days) is after processing per them. So on Tuesday I call to check on status only to find out one part ( seals for lower unit) would have to be ordered. I asked about the 3 day shipping and the rep offered to send what they had and ship the other ASAP. The package arrived Thursday. I called today about refunding the expedite fee and the rep tells me that they met the 3 day because after I called they shipped it and it arrived in two-days. The last package arrived yesterday Monday. Even copped an attitude when I told her it didn't meet the 3 days. Never again! Missed my tournament due to these clowns.

1
Date of experience: Jun 02, 2023
TheEtherion
BOATS.NET shorted me a full refund

Made an order to find out three days later that it was to arrive in another week and through USPS. I needed the part before the end of the week to I reordered it with expedited shipping. The part arrived in time for when I wanted it however, BOATS.NET decided to not fully refund me for the "first order" and refused to acknowledge that I was returning the first order and not the second, shorting me about ten dollars. I'll never shop their again!

1
Date of experience: Jun 02, 2023
gugus30075
Expedited Shipping is BOGUS

Do NOT let Tyler talk you into expedited shipping. Placed order on a Tuesday morning by phone and accepted his promised 1-3 day shipping for an additional $22. Did not ship until 2 days later and did not arrive 5 days later = 7 days. Customer service COMPLETELY impersonal and actually don't care anything about service. My first and last order.

1
Date of experience: May 09, 2023
Yohann05190
Claimed available, but actually back ordered!

Order went through with shipping claimed in several days, but actually it was on BACKORDER with no eta! After 1 week of getting no ship notice, I wrote and asked what was up, whereupon I was advised of the non-stock status. I had allowed 2 weeks for ship time, preparing for a trip with my Yamaha, but it is screwed up because now I have no fender. NEVER AGAIN will I buy from this site! To top it off, I got dinged 3% by Paypal when the refund came back. Completely pst off at them.

1
Date of experience: Apr 24, 2023
Dane Reed
Boats.net has been my go-to for years…

Boats.net has been my go-to for years when I need OEM parts at the best price, and I always use OEM on the engine and outdrive. They are always quick to ship and usually have the parts I need in stock. The only issue I have is if I only need a few small parts shipping costs are pretty high.

5
Date of experience: Apr 01, 2023
Demetria Turner
Very professional service

Very professional service. I already ordered a few times and always was satisfied. Very good service in shipping overseas, too.

5
Date of experience: Nov 30, 2022
This is the second time I ordered a…

This is the second time I ordered a part that they said was in stock buy actually wasn't and was out of stock and waiting for parts to be made and delivered to boats.com. Both times I received an email after a day or two after placing order that the part wasn't in stock.

3
Date of experience: Nov 21, 2022
Timmy Lewis
Almost always have what I need

Almost always have what I need. Had to contact them personally in reference to a part they shipped that I thought was the wrong part no. They did inform me the old part no. had been superseded and the one they sent was the replacement. They knew what they were talking about.

5
Date of experience: Oct 12, 2022

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