bobswatches.com

4.7
4.7 Based on 343 reviews

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Average Rating

4.7

/
5

343 Reviews

5 Star
88%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
7%

Filtered Reviews

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Review Time

Teddy
Amazing experience!

Shopping experience was quick, payment process was even quicker, and they even sized my watch for me same day before shipping. Staff was so friendly and helpful and I will definitely be a return customer!

5
Date of experience: Dec 23, 2024
Elvis
Lack of transparency

I am confused how most of you have given this company 4+ stars. My experience with them has been terrible. The watch I am interested has box, paper and it is a 2024 Omega Snoopy 50th Anniversary model. My simple question was - are you able to inform me if the watch was originally purchased in US or Asia ( meaning grew market ) The answer given from - Andrea Miller who is the purchasing manager is “We buy and sell from the public”. I pinged again politely asking - Given the box and paper are available, are you able to share where this watch was originally purchased. No response !!

1
Date of experience: Dec 20, 2024
We are extremely happy with our…

We are extremely happy with our purchases this week! My husband and I are each celebrating Christmas with something really beautiful on our wrist! Our local authorized dealer in Anchorage Alaska is absolutely terrible, and Bob’s Watches made this a really AWESOME experience! Thank you Paul😁

5
Date of experience: Dec 20, 2024
GC15
Excellent products and service

Easy to order, with prompt processing and delivery! I will continue to use Bob's for luxury watch purchases in the future.

5
Date of experience: Dec 19, 2024
Donald Ross
I’m very happy with my purchase from…

I’m very happy with my purchase from Bob’s Watches. Great, honest service from Harrison the representative. Everything he said was spot on. I will continue to make future purchases of quality watches from this company. Thanks again!

5
Date of experience: Dec 12, 2024
Odin Baker
Samual Gonzalez was excellent!

Samual Gonzalez was an excellent client advisor. Everything went very smoothly with trade-in and purchase! Process was easy and exactly as originally described.

5
Date of experience: Dec 10, 2024
The watch was really beautiful and…

The watch was really beautiful and clean. It looked like new. It arrived the next day, beautifully packaged. Be mindful that you would need to be home to sign the delivery. The customer service was also great. I really appreciate how everything was handled. I felt taken care of.

5
Date of experience: Dec 08, 2024
Curtis Wright
Excellent service and a smooth buying…

Excellent service and a smooth buying process. Paul was great to work with. The watch exceeded my expectations.

5
Date of experience: Dec 06, 2024
Andrée K.
Awesome experience

I ordered a watch and it was delivered overnight. Watch was in excellent condition, just as described. I would recommend this place. Overall very pleased.

5
Date of experience: Dec 04, 2024
Ruby
Concerns not addressed

Had a question and concern about my purchase. Called and was told they would call me back. 2 business days later no call.

3
Date of experience: Dec 03, 2024

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