Review Time
I just bought a Tudor Heritage Black Bay that was rated in excellent condition. It was perfect. Not to mention the price was the lowest I found. The only issue I had, and no fault of Bob's, is that my wrist is 8", so it didn't fit. I called today and spoke to Megan who I worked with when I bought it on Friday. She said she would check to see if they had a spare link for the bracelet and would call me back in a few minutes. A few minutes later she called me and told me they were sending it out overnight. The price was great, the watch is great, and Megan was great. Hard to beat!
It is a little unnerving walking up to a building with blacked out windows and a locked front door when you are going to shell out some cash for a nice watch. The security guard is professional and serious when he asks how he can help you. The first time, I did not have an appointment as I could not get someone on the line to make that appointment and since I was in the area, I just stopped in. Frankly I thought it was going to look like any other watch store or jewelry store. Nope. Lobby with 6 or so tables and a front desk. I was asked if I wanted any coffee or water while they found a person to help me. Soon after sitting down I was introduced to Christian and he brought out a couple of Rolex watches I wanted to look at for the wife. These were some classics, Datejust unisex from the 1980's. Exactly what the wife was looking for.Christian took a lot of time with me explaining the process, the payment options, the warranty, how Bob's can help if the watch has any issues, etc... That was awesome.A week later I came back with a very surprised wife and already had told them some watches I wanted to see. We met with Christian and we saw several different styles of the Datejust. The wife changed her mind a couple of times and I am glad I did not pick one out for her. Christian was pleasant and patient.Not long after, the wife picked the one and after payment we we out of there.Christian was great. Please ask for him if you go to the store. The receptionist was very friendly and always offered drinks. The guard was doing what he was hired to do and very professional.
Bobs watches is extremely professional, and trustworthy. They are fair with their pricing and trade values. They don’t offer the best prices, but you leave there k owing that you have the absolute best quality product, and they stand by it.
Third purchase from Bob’s. Wonderful service and good value. Have long standing Rolex AD who I’ve purchased many watches over the years but some times he can’t fill the order. Bob’s has the watches in stock ready to go. Also shout out to Paul at x118. He can make it happen.
I have sold several watches in the past and Bob’s team have always given excellent prices, just bought an ‘82 Sea Dweller and the buying experience from start to finish was fantastic. Shane helped me out and guided me every step. I cannot recommend Bob’s Watches enough.
Absolutely phenomenal from start to finish! I inquired through chat about a used Tudor Pelagos and Christian, one of their representatives, went above and beyond by sending me additional pictures of it from their store. From the time I placed my order, I had it on my wrist in 19 hours.
I have been looking for a Datejust with a slate index dial, machine turned bezel, and an oyster bracelet for over 20-years without much luck. They seem to be pretty few and far between. I was given one on my honeymoon in Bermuda in 1981. Around 1990 it was lost. Last week one came up on Bob's website saying it was a silver dial but it looked like slate. After my inquiry to confirm if it was slate, it was listed as a pending sale. I emailed Paul Papapostolou and he confirmed it was spoken for. I asked if it became available to let me know but I made up my mind I had missed the boat again. This past MondayPaul advised me it was available. Being that it was my 73rd birthday the next day, I became the owner. Like prior purchases from Bob's it arrived quickly and looks like a new. It is exactly like my prior slate dial Datejust and is the same year of manufacture!! I cannot thank Paul enough for remembering to get in touch if it became available. That is the mark of a super professional. I can now leave my son a watch just like the one his mother gave me in 1981. Back then, new it was $550. It was a lot more today, but worth every penny to close the loop. If you ever come across a slate dial Datejust with May 30, 1981 engraved on the case, CALL me please!!! I am a fan of Bob's watches, and I recommend all to buy with confidence.
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