Review Time
Unfortunately I have to give one star in order to give a review. Bodog is charitable organization for sure, Unfortunately they don't give out tax receipts. Lots of control they have on your play win limits and such. Horrible online casino, terrible customer service.
Oh my gawd They are so incredibly crooked. I won a parlay and they cancelled one of the winning games to lower the bet payout! I couldn’t believe it. I am currently writing emails back-and-forth and they are playing games. The replies I get are like a 12-year-old is writing them.Bonuses are never given as stated This site is a scam and crooked gambling site !
Oh my gawd They are so incredibly crooked. I won a parlay and they cancelled one of the winning games to lower the bet payout! I couldn’t believe it. I am currently writing emails back-and-forth and they are playing games. The replies I get are like a 12-year-old is writing them.Bonuses are never given as stated This site is a scam and crooked gambling site !
Tried to withdraw money, Bodog sent me an e transfer with a password that would not work. I emailed them asking for the correct password or to send me a different e transfer. They would reply "Our records show you have already been paid". It took 3 emails for them to understand“LOOK THIS PASSWORD LITERALLY DOES NOT WORK”(Interac e transfer passwords are simple text only and don't allow special characters, their password had the $ in it. It's literally impossible to enter this)Three emails later, they came back with: "Actually we can't help you. Please talk to our employee in live chat”I wasted literally an hour talking to this guy who took 5+ minutes to write each reply and wasted my time with a bazillion account verification questions. After an hour of verifying my identity, he then said “Actually I can’t help you. This has been escalated up the chain. Someone will reach you within 48 hours.”WHY DID I WASTE AN HOUR JUMPING THROUGH ALL THESE STUPID HOOPS ONLY TO FIND OUT YOU CAN’T DO ANYTHING TO FIX MY PROBLEM? That was 11 days ago and I still have no payout. It’s day 25 from request.I’m assuming they make these processes excruciating probably hoping you’ll just give up and kiss your money goodbye. All this for $55If you too don't want to waste hours chatting and emailing employees trying to get the money that's rightfully owed to you, I recommend going to a different casino. Utter con artists.UPDATE: November 29. Still no sign of money. Still getting blown off by customer service.
Tried to withdraw money, Bodog sent me an e transfer with a password that would not work. I emailed them asking for the correct password or to send me a different e transfer. They would reply "Our records show you have already been paid". It took 3 emails for them to understand“LOOK THIS PASSWORD LITERALLY DOES NOT WORK”(Interac e transfer passwords are simple text only and don't allow special characters, their password had the $ in it. It's literally impossible to enter this)Three emails later, they came back with: "Actually we can't help you. Please talk to our employee in live chat”I wasted literally an hour talking to this guy who took 5+ minutes to write each reply and wasted my time with a bazillion account verification questions. After an hour of verifying my identity, he then said “Actually I can’t help you. This has been escalated up the chain. Someone will reach you within 48 hours.”WHY DID I WASTE AN HOUR JUMPING THROUGH ALL THESE STUPID HOOPS ONLY TO FIND OUT YOU CAN’T DO ANYTHING TO FIX MY PROBLEM? That was 11 days ago and I still have no payout. It’s day 25 from request.I’m assuming they make these processes excruciating probably hoping you’ll just give up and kiss your money goodbye. All this for $55If you too don't want to waste hours chatting and emailing employees trying to get the money that's rightfully owed to you, I recommend going to a different casino. Utter con artists.UPDATE: November 29. Still no sign of money. Still getting blown off by customer service.
Been a client for several years (almost 11 millionLifetime Points)Bodog is my regular 'go-to' site for playing casino / slot games and for placing sports wagers.Smooth operation and no problems or unnecessary delays for Deposits or Withdrawals.My only complaint is with their "Technical" Customer Support. It's virtually non-existent. If anything ever goes wrong with a game or the site itself - expect to be ignored for days (sometimes weeks)
Been a client for several years (almost 11 millionLifetime Points)Bodog is my regular 'go-to' site for playing casino / slot games and for placing sports wagers.Smooth operation and no problems or unnecessary delays for Deposits or Withdrawals.My only complaint is with their "Technical" Customer Support. It's virtually non-existent. If anything ever goes wrong with a game or the site itself - expect to be ignored for days (sometimes weeks)
the worse customer service ever. My account got hacked and they stole money from me, immediately notified Bodog and never got a response for 5 days saying something generic like all issues are solved, nothing about my problem, now the hacker has full control of my account, changed the email and phone numbers associated with account and have got zero help with this or the money they sent this person. STay away!!
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