Review Time
My long-standing account was suddenly disabled after a withdrawal request. Bodog requested documentation which I quickly submitted. I've followed up numerous times since. I received one reply claiming they'll tend to the request when they can. It's been over a week. I fear they're withholding my money indefinitely. *In response to bodog: what additional information are you waiting for? I sent everything you requested nearly two weeks ago. Your reply still suggests you're not taking this seriously and are just using strategic wording to continue to withhold my money . I will update this when issue is resolved.**Another week has gone by with no communication. We are at THREE weeks now.***Now after a month, my account has been reopened and I've been able to make withdrawals.
My long-standing account was suddenly disabled after a withdrawal request. Bodog requested documentation which I quickly submitted. I've followed up numerous times since. I received one reply claiming they'll tend to the request when they can. It's been over a week. I fear they're withholding my money indefinitely. *In response to bodog: what additional information are you waiting for? I sent everything you requested nearly two weeks ago. Your reply still suggests you're not taking this seriously and are just using strategic wording to continue to withhold my money . I will update this when issue is resolved.**Another week has gone by with no communication. We are at THREE weeks now.***Now after a month, my account has been reopened and I've been able to make withdrawals.
It took forever for the money I deposited into my Bodog account to be credited into the account . 14 hours later I was still waiting for the money to be deposited into the Bodog account . When I talked to customer service by chat they said they see the deposit request but they could experiencing a back log of deposits.I stated I was unhappy with this situation and I had been betting with Bodog for over ten years , where I have bet thousands of dollars with them . I asked if there was any way I could get $25 free play for the inconvenience and they said no . At that point they all the sudden ended the chat . I was not rude to them, they were in fact very unprofessional just ending the chat unexpectedly.I’m very unhappy with the customer service of Bodog and will be taking my money out and closing my account . This is not how you treat a customer of over ten years !Update-shortly after the chat the money was finally credited to my account so bet 15 hours later …
It took forever for the money I deposited into my Bodog account to be credited into the account . 14 hours later I was still waiting for the money to be deposited into the Bodog account . When I talked to customer service by chat they said they see the deposit request but they could experiencing a back log of deposits.I stated I was unhappy with this situation and I had been betting with Bodog for over ten years , where I have bet thousands of dollars with them . I asked if there was any way I could get $25 free play for the inconvenience and they said no . At that point they all the sudden ended the chat . I was not rude to them, they were in fact very unprofessional just ending the chat unexpectedly.I’m very unhappy with the customer service of Bodog and will be taking my money out and closing my account . This is not how you treat a customer of over ten years !Update-shortly after the chat the money was finally credited to my account so bet 15 hours later …
They de activated my account 3 weeks ago and requested documents. I sent the documents in twice because the first time they said they couldn't receive them. They only tell me to keep waiting on customer support. I am very worried about getting my account re opened and am worried they are stealing my money. edit: bodog has requested additional details through trustpilot from me but nobody has reached out to help and i remain locked out of my account with no access to my money edit #2: My account is still disabled and I have not been contacted by bodog. $187,000 balance that I have not had access to for 5 weeks now.
They de activated my account 3 weeks ago and requested documents. I sent the documents in twice because the first time they said they couldn't receive them. They only tell me to keep waiting on customer support. I am very worried about getting my account re opened and am worried they are stealing my money. edit: bodog has requested additional details through trustpilot from me but nobody has reached out to help and i remain locked out of my account with no access to my money edit #2: My account is still disabled and I have not been contacted by bodog. $187,000 balance that I have not had access to for 5 weeks now.
Bodog processes deposits and withdrawals very well. The site is setup really good and easy to navigate. Never had any problems with Bodog and I’ve played there for atleast 10 years. If you play enough they provide you with a casino host that helps you with withdrawals.
Bodog processes deposits and withdrawals very well. The site is setup really good and easy to navigate. Never had any problems with Bodog and I’ve played there for atleast 10 years. If you play enough they provide you with a casino host that helps you with withdrawals.
Honest review from a real gambler is if you don't have the money to put up or your looking for hand outs because you don't understand odds this isn't for you .Now I've been playing bodog FOR YEARS it's actually my first online casino They are the absolute best customer service I've ever experienced. They pay out proper Last week I hit a jackpot 80 000 CAD ...THEIR RESPONSE WAS IMMEDIATE I DON'T EVEN KNOW IF OTHER CASINO JACKPOTS ARE REAL THEY JUST SHOW GENERIC FAKE NAMES Little to say the less if anyone disses bodog they are used to 7 11 gas stations for super 4 times a week and should go to a social casino lThis is high class educate
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