Review Time
Standard bodog behaviour. See chat below:Sebastian R.14:20:42ColinYou've joined the chat.14:20:44Sebastian R.joined the chat.14:20:44Sebastian R.Thanks for contacting us. My name is Sebastian R.. Sorry about the wait. How are you today? Tell me how I can help.14:20:46ColinWhere is my 100% deposit bonus that was emailed to me today?14:21:11Sebastian R.Hello, how are you today?14:21:33Sebastian R.Let me check, can you send me a screenshot of the email offer?14:21:37ColinHey Colin,It’s Conference Finals time. Four teams looking to leave their mark and skate their way to the Stanley Cup Finals.And we’ve got something to help you leave your mark on the NHL Playoffs:Get a 100% deposit match up to $200 and 25 Free Spins to use on Lawless Ladies.Can the New York Rangers continue their run of form or can the Florida Panthers stop them? Will the Dallas Stars be pushed all the way against the Edmonton Oilers?Think you know who will walk away a winner? Then get in on the action and make a power play today!14:23:06Sebastian R.Let me check.14:23:24Sebastian R.Before I assist you, can you kindly provide me your date of birth and 4-digit PIN code, please.14:23:51ColinXxxxxx xxxxx14:24:40Sebastian R.Thank you for verifying your account. Please allow me 3 minutes.14:26:48Sebastian R.Colin, so it seems there is a general issue with this match offer, I will escalate the matter further to our marketing team for them to fix this matter on your account.14:27:34ColinSo what does that mean? I want to make a deposit14:28:48ColinThis keeps happening... Stop sending me fake offers. This has to violate your policies. Fake marketing.14:28:49Sebastian R.It is not available as yet.14:29:11ColinYa that is not ok14:29:13Sebastian R.The offer is real, is just not working, it is currently being worked on for it to be able to be redeemed.14:29:39ColinSo how does that make sense for me?14:29:53ColinIt's not real if it doesn't work is it?14:30:18ColinI want to use it on a game tonight14:30:19Sebastian R.The offer is real, is just not working right now, is currently under review for players to be able to redeem.14:31:08Sebastian R.You can take advantage of the other offers you have, you have another 100% match offer that works for sports as well with a 5x rollover.14:31:11ColinSo my time gets wasted for nothing then? What can you offer me now?14:31:45ColinNo I don't. That's why I'm wasting my time here. If I had one I wouldn't have messaged you14:32:13Sebastian R.Can you check your rewards page please, you have 3 available deposit match offers.14:32:41ColinFor what? Bitcoin?14:32:54Sebastian R.Yes.14:32:59ColinJesus14:33:13ColinAre you serious right now?14:33:46ColinAre you intentionally trying to waste my time?14:34:18Sebastian R.I am letting you know the offers you have available.14:34:37ColinYou sent me promotional offers today. I've spent 30 minutes of my time trying to activate it. Now I get this? Do your job over there and fulfill your offer!14:34:55ColinI don't have Bitcoin do you?14:35:19ColinDon't pretend like this isn't you're companies problem14:35:27Sebastian R.As mentioned the offer is under review to be fixed, we kindly ask you to wait until the matter is resolved.14:35:36ColinI would like a transcript of this chat14:36:04Sebastian R.We do not send transcript, you can take screenshots if you need and also the interaction is saved in your account.14:36:27ColinWhere?14:36:43ColinWhen is my offer going to be fixed?14:37:04Sebastian R.In your account notes, and no exact time frame, please monitor your rewards and messages page.14:38:38ColinHaha are you serious? I did monitor it that's why I'm here.14:39:02ColinYou can't keep sending unusable offers to generate site traffic14:39:40Sebastian R.We do apologize for any inconvenience caused, the team is working to have it fixed as soon as possible.14:39:53ColinWhere are my account notes?14:40:05Sebastian R.Only agents can see them.14:40:21Sebastian R.All interactions are noted.14:40:22ColinDon't give me that fake appology. If you cared you would fix it14:41:23ColinWhere can I get a transcript of this chat! Why would you tell me it's in my account notes if I can't see them? Why would you tell me I have 100% offers if I can't use them?14:42:21Sebastian R.As mentioned, if you need you can take screenshots of the chat, we do not send transcripts of it. The interactions are noted in a case a next agent need to see the chat.14:42:36Sebastian R.You have the offers available, you can decide to use them or not.END CHATSEND
Standard bodog behaviour. See chat below:Sebastian R.14:20:42ColinYou've joined the chat.14:20:44Sebastian R.joined the chat.14:20:44Sebastian R.Thanks for contacting us. My name is Sebastian R.. Sorry about the wait. How are you today? Tell me how I can help.14:20:46ColinWhere is my 100% deposit bonus that was emailed to me today?14:21:11Sebastian R.Hello, how are you today?14:21:33Sebastian R.Let me check, can you send me a screenshot of the email offer?14:21:37ColinHey Colin,It’s Conference Finals time. Four teams looking to leave their mark and skate their way to the Stanley Cup Finals.And we’ve got something to help you leave your mark on the NHL Playoffs:Get a 100% deposit match up to $200 and 25 Free Spins to use on Lawless Ladies.Can the New York Rangers continue their run of form or can the Florida Panthers stop them? Will the Dallas Stars be pushed all the way against the Edmonton Oilers?Think you know who will walk away a winner? Then get in on the action and make a power play today!14:23:06Sebastian R.Let me check.14:23:24Sebastian R.Before I assist you, can you kindly provide me your date of birth and 4-digit PIN code, please.14:23:51ColinXxxxxx xxxxx14:24:40Sebastian R.Thank you for verifying your account. Please allow me 3 minutes.14:26:48Sebastian R.Colin, so it seems there is a general issue with this match offer, I will escalate the matter further to our marketing team for them to fix this matter on your account.14:27:34ColinSo what does that mean? I want to make a deposit14:28:48ColinThis keeps happening... Stop sending me fake offers. This has to violate your policies. Fake marketing.14:28:49Sebastian R.It is not available as yet.14:29:11ColinYa that is not ok14:29:13Sebastian R.The offer is real, is just not working, it is currently being worked on for it to be able to be redeemed.14:29:39ColinSo how does that make sense for me?14:29:53ColinIt's not real if it doesn't work is it?14:30:18ColinI want to use it on a game tonight14:30:19Sebastian R.The offer is real, is just not working right now, is currently under review for players to be able to redeem.14:31:08Sebastian R.You can take advantage of the other offers you have, you have another 100% match offer that works for sports as well with a 5x rollover.14:31:11ColinSo my time gets wasted for nothing then? What can you offer me now?14:31:45ColinNo I don't. That's why I'm wasting my time here. If I had one I wouldn't have messaged you14:32:13Sebastian R.Can you check your rewards page please, you have 3 available deposit match offers.14:32:41ColinFor what? Bitcoin?14:32:54Sebastian R.Yes.14:32:59ColinJesus14:33:13ColinAre you serious right now?14:33:46ColinAre you intentionally trying to waste my time?14:34:18Sebastian R.I am letting you know the offers you have available.14:34:37ColinYou sent me promotional offers today. I've spent 30 minutes of my time trying to activate it. Now I get this? Do your job over there and fulfill your offer!14:34:55ColinI don't have Bitcoin do you?14:35:19ColinDon't pretend like this isn't you're companies problem14:35:27Sebastian R.As mentioned the offer is under review to be fixed, we kindly ask you to wait until the matter is resolved.14:35:36ColinI would like a transcript of this chat14:36:04Sebastian R.We do not send transcript, you can take screenshots if you need and also the interaction is saved in your account.14:36:27ColinWhere?14:36:43ColinWhen is my offer going to be fixed?14:37:04Sebastian R.In your account notes, and no exact time frame, please monitor your rewards and messages page.14:38:38ColinHaha are you serious? I did monitor it that's why I'm here.14:39:02ColinYou can't keep sending unusable offers to generate site traffic14:39:40Sebastian R.We do apologize for any inconvenience caused, the team is working to have it fixed as soon as possible.14:39:53ColinWhere are my account notes?14:40:05Sebastian R.Only agents can see them.14:40:21Sebastian R.All interactions are noted.14:40:22ColinDon't give me that fake appology. If you cared you would fix it14:41:23ColinWhere can I get a transcript of this chat! Why would you tell me it's in my account notes if I can't see them? Why would you tell me I have 100% offers if I can't use them?14:42:21Sebastian R.As mentioned, if you need you can take screenshots of the chat, we do not send transcripts of it. The interactions are noted in a case a next agent need to see the chat.14:42:36Sebastian R.You have the offers available, you can decide to use them or not.END CHATSEND
Joined this site through suggestion from a friend. Selected casino bonus and deposited $50.00, only to find out the requirement to even get your money back was 50x wager requirement, meaning I had to place $2,500.00 in bets to be able to even obtain my original $50.00 back. Realizing that I forfeited my bonus because I’d rather just play with my own money and actually have a chance to win. Once I did that it set my balance from $50 to $0. Very disappointing experience, the games are fun and there is lots of options but because the wager requirements were way too high, and there is no way to get your original deposit back unless you wager 50x your deposit, I would not suggest this site.
Joined this site through suggestion from a friend. Selected casino bonus and deposited $50.00, only to find out the requirement to even get your money back was 50x wager requirement, meaning I had to place $2,500.00 in bets to be able to even obtain my original $50.00 back. Realizing that I forfeited my bonus because I’d rather just play with my own money and actually have a chance to win. Once I did that it set my balance from $50 to $0. Very disappointing experience, the games are fun and there is lots of options but because the wager requirements were way too high, and there is no way to get your original deposit back unless you wager 50x your deposit, I would not suggest this site.
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