borshch.co.uk

4.8
4.8 Based on 121 reviews

Borshch Electric is the leading independent appliance retailer for new and graded products. Established in 1982, Borshch is a family-run business, we operate across three stores located around the Midlands, we have stores in Birmingham, Erdington and Dud...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.8

/
5

121 Reviews

5 Star
94%
4 Star
1%
3 Star
2%
2 Star
1%
1 Star
2%

All Reviews

Filter Reviews

Review Time

LR21
Huge thanks to the delivery team!

I've been using this service for years, and they've consistently been exceptional! I just moved into my new home and had four new appliances delivered today by the team. They were fantastic, handling everything with care and showing great politeness and friendliness! Excellent customer service! Many thanks to both!

5
Date of experience: Jan 14, 2026
Morgan Adams
Choosing a dishwasher was a smart choice

Following a suggestion to select a dishwasher from a well-known brand, I made my choice. It was delivered right to my door and installed without any problems. My previous dishwasher from this brand reliably served my family of six for ten years. I'm very thankful!

5
Date of experience: Jan 13, 2026
Warren
Friendly and helpful delivery!

The delivery team was very friendly and extremely helpful when they brought my washer and tumble dryer. I would highly recommend their service!

5
Date of experience: Jan 13, 2026
Katrina F.
Great recommendation for a dishwasher!

After being advised to choose a dishwasher from this brand, I made my decision. It was delivered directly to my home and installed flawlessly. My previous dishwasher from this brand served my family of six efficiently for a decade. Truly appreciated!

5
Date of experience: Jan 12, 2026
Erika Turner
Excellent selection of dishwashers!

I had a variety of dishwashers to choose from, and after a recommendation for this brand, it was delivered and installed at my home. My last dishwasher from them lasted a decade with my family of six. Thank you!

5
Date of experience: Dec 15, 2025
Unexpected fridge freezer purchase

I really didn’t want to buy a fridge freezer, but mine broke down. The in-store representative was incredibly helpful and knowledgeable, providing me with honest information about the products, which helped me decide. Delivery was prompt, and the team was very supportive today. I would highly recommend the team at this location!

5
Date of experience: Dec 14, 2025
Chip Coleman
Fantastic store experience

The customer service was excellent. The representative took the time to explain all the dishwashers I was interested in. I purchased from this store a few years ago, which is why I returned. They have a great range of appliances at competitive prices.

5
Date of experience: Dec 12, 2025
Cliff P.
Delivery team lacked necessary tools

The delivery team was not prepared to fix the appliance, which forced me to hire a separate plumber who couldn't even take the old machine away.

1
Date of experience: Dec 08, 2025
Outstanding service from start to finish

The service was amazing from the initial store visit to the delivery!

5
Date of experience: Dec 08, 2025
Jill
Exceptional service

I ordered a gas hob online, and the representative called to inform me about a missing part but assured me it would be ordered. I decided to visit the store to finalize my choice. The staff were incredibly helpful and friendly while I made my decision. I've bought from this brand before and have always been satisfied with their assistance and service.

5
Date of experience: Dec 06, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Borshch Electric is the leading independent appliance retailer for new and graded products.

    Established in 1982, Borshch is a family-run business, we operate across three stores located around the Midlands, we have stores in Birmingham, Erdington and Dudley.

    We Specialize in selling both new boxed and slightly marked freestanding and built-in gas and electrical appliances direct to the public at great prices. Over the 40 years of trading we have won multiple awards and served over one and a half million customers, please read our reviews and see what our customers have to say about us.

    Having opened our new destination showroom in Erdington where across two floors we have one of the largest displays of appliances under one roof in the country. please check out our website www.borshch.co.uk where you can take the visual tour of our Erdington and Birmingham Showrooms.

    We offer speedy and professional delivery and installation services with all appliances in store, to give you complete peace of mind on the appliances you purchase from us.

    In 2023 we Joined Euronics, Euronics is the Largest Electrical Buying Group in Europe, with 30 Member countries across Europe and 11,000 specialist stores and branches, reaching 600 million consumers.

    When you purchase a product from a Euronics store, you are capitalising on the buying power of a large company with all the savings that are associated with bulk buying. On top of which, you will benefit from the after sales service and customer care of a local, family run store who take pride in their attention to detail, to give you the very best service available.

    In essence you get the best of both worlds, including:
    Big brand names
    Competitive pricing
    Availability
    Local services
    After sales service
    Real people to talk to
    Euronics price match guarantee
    And much more.See more

  • email website@borshch.co.uk
  • call 01217736361
  • language https://www.borshch.co.uk/

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More