botpenguin.com

4.8
4.8 Based on 21 reviews

BotPenguin is a generative no-code AI agent platform that automates customer engagement across 6+ channels like WhatsApp, Instagram, Telegram, Facebook, websites, and SMS. It offers multilingual AI agents, chatbots, and voice bots with live agent handoff...

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Average Rating

4.8

/
5

21 Reviews

5 Star
81%
4 Star
19%
3 Star
0%
2 Star
0%
1 Star
0%

All Reviews

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Review Time

Aurora B.
Thankful for the Support During a Critical Issue

I want to express my gratitude for the help I received during a crucial API-related issue that affected our workflow. The representative provided a practical solution and guided us through the transition, ensuring everything ran smoothly. I am genuinely satisfied with the support and guidance received! Highly recommended!

5
Date of experience: Jan 07, 2026
Tyctac60
Outstanding Support & Swift Resolution

A heartfelt thank you to the support team for their exceptional assistance. We encountered a significant API-related issue that disrupted our workflow. They provided a viable solution and guided us throughout the transition, ensuring everything operated seamlessly. I am very pleased with their support and guidance! Highly recommended!

5
Date of experience: Jan 07, 2026
Ida C.
The Team is Excellent

The team is excellent, and I found the integration process to be quite straightforward 😀

5
Date of experience: Jan 06, 2026
Efficient Database Management

This system enhances database and query management, allowing for streamlined information delivery to users through our chatbot. Additionally, our customer service is outstanding.

5
Date of experience: Dec 29, 2025
Fantastic Support

The support provided was incredibly kind and helpful.

5
Date of experience: Dec 26, 2025
Venetia
Great Platform Functionality

The platform's functionality is impressive, and their eagerness to take on custom development requests is a strong indicator of their commitment to customer satisfaction!

5
Date of experience: Dec 10, 2025
Vera Carter
Top WhatsApp & AI Chatbot Provider

Thrilled to collaborate with a leading WhatsApp Bot service provider. Their support is fantastic, and the onboarding process is straightforward. Special thanks to the team for their ongoing assistance. Thank you!

5
Date of experience: Dec 08, 2025
XxSkyKilleursxX
Ideal for 'No-Code' Developers

If you're a 'no-code' developer like me, this is definitely worth considering. The user interface is relatively simple, and I was able to create an agent for a complex business process in just a few days. The customer support was fantastic and assisted me in achieving good results during user testing. However, I ultimately decided to go with another option due to concerns about the technical design and the agent's utilization of my token limit, which seemed unsustainable and unscalable.

4
Date of experience: Dec 08, 2025
Celia P.
Impressive Experience

Wow, I'm genuinely impressed… After spending half a day searching for a quality AI chatbot with decent features at a fair price, I finally found it. I'm still testing it, but this platform appears to offer the best deal and solution. I plan to opt for the premium plan to generate more leads. I greatly appreciate their support for small businesses by providing such a high level of automation.

5
Date of experience: Nov 01, 2025
Danial
Very good and regular support

5
Date of experience: Oct 30, 2025

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Business Details

  • BotPenguin is a generative no-code AI agent platform that automates customer engagement across 6+ channels like WhatsApp, Instagram, Telegram, Facebook, websites, and SMS.

    It offers multilingual AI agents, chatbots, and voice bots with live agent handoff and a unified inbox to manage real-time conversations. Designed to understand intent, BotPenguin triggers business actions automatically, helping teams reduce manual work and improve response times.

    With 80+ integrations across CRMs, calendars, payment systems, and AI tools, it fits easily into existing workflows. Certified for GDPR, HIPAA, CCPA, and ISO, BotPenguin ensures strong compliance and enterprise-grade security across all customer touchpoints.

    BotPenguin enables scalable, AI-driven communication.

    Socially responsible, every subscription supports global animal welfare, reflecting a belief that meaningful technology should also be compassionate.
    See more

  • email contact@botpenguin.com
  • call +17187172666
  • language https://botpenguin.com

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