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Update: Support has reached out to me with some possible solutions for the bug. Which is much better than being ghosted. I tried out their Astra theme on my Wordpress website. I got everything set up and then suddenly the beautiful transparent menu I set up was replaced by a white header with a random excerpt in it. I reached out to support, and the support agent from Brainstorm Force said there wasn't any issue and then ghosted me.
My experience is with their "UABB" and support. We are a travel agency in Norway and have had a ticket open with Brainstorm Force for 3 week now. They do not respond. When they do respond it is after long days of waiting, and then they tell us that an developer has to look at the issue. The support person does not seem to duplicate simple issues and asks irrelevant questions. It's like they don't care at all!!! Apparently, they are in India so there is a pause of at least 24-72 hours for every question and query, if they respond at all. The upshot is we have software that does not work, wasted hours and days resulting in about a $1500 loss and a very upset clients around the world. My opinion is to not buy their software and save time, money and lots of aggravation.
Ultimate Addons for Elementor by Brainstorm Force is an absolute game-changer for anyone working with Elementor. If you're looking to supercharge your web design projects, this is the tool you've been waiting for.One standout aspect of this product is the incredible support provided by Brainstorm Force. They truly go above and beyond to assist their users. Recently, they helped me resolve a widget issue quickly, saving me a ton of time and frustration.But what makes this product truly amazing is its versatility. With a wide range of Elementor plugins and themes, it's like having a complete design studio at your fingertips. Whether you're a seasoned pro or just starting out, Ultimate Addons makes your design process smoother and more efficient.What sets this product apart is its attention to detail. The plugins and themes are meticulously crafted to ensure they seamlessly integrate with Elementor. You'll notice the difference in the quality of your designs.But it doesn't stop there. Ultimate Addons offers a treasure trove of creative elements and customization options. You can bring your vision to life without any coding skills. It's incredibly user-friendly.One minor drawback to note is that with so many features and options, it might take a little time to explore everything. However, the learning curve is worth it, considering the immense benefits it brings to your web design projects.In conclusion, if you're serious about web design and want to take your Elementor experience to the next level, Ultimate Addons for Elementor is a must-have. Don't miss out on the opportunity to enhance your design capabilities and streamline your workflow.
Back down to 3 stars because of shady marketing tactics.I've been using BSF products for many years. Support did go massively downhill for their Beaver Builder add on, and like many I abandoned it in favour of the competitor. I've used support a few times in the last few weeks though and I have to say I'm impressed again. Their new range of Sure products is excellent, as is ZipWP. The owner Sujay seems like a lovely guy and I admire what he has achieved with the business. I wish them all the best. Keep up the high standard of support you have again (otherwise I'll be back here 😉)
My experience is with their "Convert Pro" and support. We are an agency in Los Angeles and have had a ticket open with Brainstorm Force for 6 days now. They do not respond. When they do respond it is after long days of waiting, and then we are asked for information we have already given them. The support person does not seem to duplicate simple issues and asks irrelevant questions. Apparently, they are in India so there is a pause of at least 24 hours for every question and query, if they respond at all. I have found that many of the glowing reviews on influencers' and other sites are bogus; perhaps they create their own reviews as a marketing ploy. The upshot is we have software that does not work, wasted hours and days resulting in about a $1500 loss and a very upset client. My opinion is to not buy their software and save time, money and lots of aggravation.
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