brelsen.com

4.4
4.4 Based on 141 reviews

Brelsen is a pocket watch manufacturer and retail seller based in the United Kingdom. Brelsen aims to embody the avant-garde, precision and bold style, that have marked the world history of the pocket watch industry. We invite you to explore our legacy, t...

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Average Rating

4.4

/
5

141 Reviews

5 Star
81%
4 Star
5%
3 Star
1%
2 Star
1%
1 Star
12%

All Reviews

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Review Time

LB90
A Gift Long Desired Brings Happiness

My son had wished for a pocket watch for years, to the point of forgetting about it, believing he would never own one. So when it arrived on Christmas Eve, he was filled with joy! I am thankful to the company for bringing happiness to my 50-year-old son!

5
Date of experience: Jan 11, 2026
Heidi C.
Disappointing Shipping Experience

I chose to order from the company because their website claimed to be a British business with a 3-6 working days shipping time. However, the order shipped from China and took 13 working days, which was not ideal for a Christmas gift. While the watch is acceptable, it isn’t the color shown in the pictures (which depict bronze, but the watch is almost silver) and I don’t believe it’s worth the price I paid, especially since other sellers offer similar models for much less. The company needs to be clearer on their website about this. Thankfully, my partner still liked it, although he thinks it’s overpriced, but it’s too soon to tell if it will last.

2
Date of experience: Dec 31, 2025
Elle Patterson
A Heartfelt Surprise for My Son

My son has been dreaming of a pocket watch for years, so much so that he had given up hope of ever getting one. When the watch arrived on Christmas Eve, he was filled with tears of joy! I am truly grateful to the company for making my 50-year-old son so happy!

5
Date of experience: Dec 24, 2025
Melanie
A Birthday Gift for My Dad

I purchased the gold watch for my Dad's birthday, and he absolutely adored it.

5
Date of experience: Dec 19, 2025
PizzaFire467
A Sentimental Gift for My Son

I got this for my son because my health prognosis isn’t great. I wanted him to have something to remember me by. A timepiece with a note expressing my everlasting love felt like the perfect Christmas gift. When he received it, he said, 'It’s cool,' in a laid-back way. I just hope it keeps running; that would be unfortunate.

5
Date of experience: Dec 11, 2025
Thomas Wilson
Great Service and Fast Delivery

The service was excellent, and the shipping was prompt. I am very satisfied with the pocket watch.

5
Date of experience: Dec 07, 2025
Bernie Ross
Quality as Described

The description was accurate, and even after just three weeks with my watch and pouch, they both seem to be of high quality. I haven’t had to adjust the watch time yet, so I look forward to doing more business with this company.

4
Date of experience: Nov 07, 2025
Petrina Patterson
Stunning Handmade Timepiece

I am very pleased with my watch purchase from the company. I received excellent customer support, and their staff communicated effectively. I highly recommend this business!

5
Date of experience: Oct 24, 2025
Haley Patterson
Frustrating Warranty Experience

I bought a pocket watch for my husband to celebrate our 25th wedding anniversary, but it stopped working after 10 months. I reached out to the company three times before receiving a response stating that the warranty is only 6 months. Had I known this, I wouldn’t have made the purchase as I wanted it to be a cherished reminder of our anniversary! The warranty period should be better advertised. I can't recommend this seller to others.

1
Date of experience: Oct 21, 2025
Collin Long
Perfect Gift for Our Grandson

I ordered the pocket watch for our grandson, and he loves it! The service was professional, quick, and it arrived on time. Many thanks!

5
Date of experience: Sep 15, 2025

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Business Details

  • Brelsen is a pocket watch manufacturer and retail seller based in the United Kingdom. Brelsen aims to embody the avant-garde, precision and bold style, that have marked the world history of the pocket watch industry. We invite you to explore our legacy, through our timepieces and innovations.

  • email support@brelsen.com
  • call 08431225326
  • language https://www.brelsen.com

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