Review Time
Bought 500 quids worth of type 1 and sand. Said delivery would be Friday, didn’t come, I had to call to chase. Said it would be the Thursday after. I called in the morning to check it was coming. They said it was. Didn’t come again. Totally useless. Cancelled order and asked for a refund. Hopefully that comes
I placed an order with Brisks that was supposed to be delivered on 19 September, but received it only today. I didn’t receive my order on time, but customer service quickly found a solution and sorted it out. Issues can happen, but the team handled it professionally.
I had a problem with an item I ordered - Team Leader Mem Kolliari picked up my email and he did not waste time in jumping in to respond by picking up the phone and resolving the issue immediately. But it did not stop there he went above and beyond for his company trying to explore how he could stop the issue ever happening again. He was not only proactive in solving my issue but proactive in making sure his company got on top of the issue to ensure it never happened again. That is the sign of good Leadership. Things do go wrong sometimes when ordering on line. It was a supplier issue but Mem took full ownership of sorting it out in minutes and that is what counts and keeps customers coming back. I have given 5 stars simply because Mem Kolliari turned it around and acted with such professionalism rarely seen today in a company and an asset to the company brand.
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Welcome to Brisks, your trusted source for high-quality aggregates. At Brisks, we're dedicated to serving as your go-to aggregate supplier, offering an extensive selection of aggregate materials to meet the diverse needs of our clients nationwide. Our commitment to quality and customer satisfaction is at the core of our business, ensuring a smooth and efficient shopping experience, highlighted by our rapid 48-hour delivery service across most of the country.See more
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