Review Time
Customer service from Alicia was outstanding from start to finish. Answered all my queries and the advice offered was 100% accurate...and that is before I committed to purchase.The delivery company and driver was excellent.The product itself...1000kg of 20mm staffordshire pink gravel...was also excellent quality.
I ordered topsoil that was nice and black in the picture on the website...I received RED soil full of pebbles and twigs and was told, "It is red and full of pebbles and twigs this time of year."Basically was dumped with dirty earth, then was told 60 pounds to remove the item...
I raised an issue with the delivery of my order. Initially this wasn't dealt with very well, however, the issue was escalated to a customer service manager called Zahra who despite my mood (sorry) looked into my complaint and resolved the issue. I am happy with the products as I was with my first order Nd hopefully they will looking into the T&C issue I raised with them.
We received our polar white cobbles 40-90mm for a project we are doing in our garden. Unfortunately the cobbles arrived extremely dirty. We washed them down thoroughly but they still look stained and not the bright white as shown on the website. I have contacted Brisks and they just said to wash them down, I had already told them in my complaint that we washed them. I would also like to mention the majority of the stones are 40mm and not a good mix of up to 90mm. We spent £456 so overall very disappointed
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Welcome to Brisks, your trusted source for high-quality aggregates. At Brisks, we're dedicated to serving as your go-to aggregate supplier, offering an extensive selection of aggregate materials to meet the diverse needs of our clients nationwide. Our commitment to quality and customer satisfaction is at the core of our business, ensuring a smooth and efficient shopping experience, highlighted by our rapid 48-hour delivery service across most of the country.See more
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