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brotherandkin.com

brotherandkin.com

3.5
3.5 Based on 100 reviews

...

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Average Rating

3.5

/
5

100 Reviews

5 Star
56%
4 Star
5%
3 Star
2%
2 Star
5%
1 Star
32%
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Filtered Reviews

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Review Time

Marco
My package is missing

1
Date of experience: Dec 10, 2025
AkaniarKun65
Unable to track my order

Unable to obtain tracking information for the order. The customer support team is unresponsive.

1
Date of experience: Dec 10, 2025
Gwendoelene
my new favorite brand!

5
Date of experience: Dec 08, 2025
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Mildred J.
Issues with stock and communication

The timelines are inconsistent; they sell items that are out of stock and do not reply to emails, forcing me to constantly follow up.

1
Date of experience: Dec 08, 2025
Jonny Bell
Incredible product, highly recommend.

Fantastic material, excellent quality, and great service.

5
Date of experience: Dec 08, 2025
Colin
Very poor customer service

I made an order on 07/12/2025and i have received no updates to where the package actually is. I have emailed customer support 3 times and not even had a reply !!! Order no:42068

1
Date of experience: Dec 07, 2025
Gabrielle McBride
No problems

Easily ordered, appropriate email updates, delivered on time.

5
Date of experience: Dec 05, 2025
Charlie
Good company

Good company. Good quality clothes. Good returns. All round would recommend.

5
Date of experience: Dec 03, 2025
Isabella Prime
Ordered not been dispatched and no response

Ordered 18 days ago, and my order has still not been dispatched. Emailed on 3 different occasions and have not received a response.

1
Date of experience: Dec 02, 2025
Maureen Norcott
Ordering and delivery information was…

Ordering and delivery information was spot on and good quality

5
Date of experience: Nov 30, 2025
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