Review Time
I placed an order on January 18th with express delivery (1–3 days), but as of January 21st, I still haven't received any shipping information. The customer service is lacking, as I have not gotten any replies to my questions.
The product quality is exceptional and surpassed my expectations. It's reasonably priced, and the delivery was incredibly quick. I view the company as one that prioritizes people, and this passion is evident in their offerings. Thank you very much!
I really like the items I received. I emailed a question about a return and have sent several follow-ups over two weeks without any response. The return deadline is in three days, and I now feel I will have to return all items as my inquiry has gone unanswered.
I ordered a hoodie on November 28th. It has now been ten working days, and it hasn't even been dispatched yet. I understand that the holiday season is busy, but considering it's well past ten working days, I'm becoming concerned about receiving it in time for the holidays. I messaged on social media and received a response, but it was not very helpful. I just expect a bit more and better responses.
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