burgerking.ie

1.9
1.9 Based on 20 reviews

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Average Rating

1.9

/
5

20 Reviews

5 Star
14%
4 Star
0%
3 Star
10%
2 Star
10%
1 Star
67%

All Reviews

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Review Time

Marlene K.
Disappointing experience at the food court.

I ordered food at a food court in an airport. I intended to get water but accidentally chose the freestyle drink option. Unfortunately, water isn't included in that selection. I explained to the server that I have diabetes and can't consume sugary drinks. I asked for water, which was right next to him, but he denied my request and told me to go to a water dispenser located down a corridor near the restroom. Given that I had a suitcase and a tray of food, this was not feasible. The service was unhelpful and quite frustrating. If I could rate this zero stars, I would.

1
Date of experience: Dec 08, 2025
FreMiozz
Refusal to provide water despite payment

I ordered food at a food court in an airport. I intended to get water but accidentally selected a drink option that didn't include it. I explained to the server that I couldn't have sugary drinks due to my diabetes and requested water, which was right next to him. He denied my request and sent me to a distant water dispenser. With a suitcase and food tray, this was impractical. The service was unhelpful and unpleasant. If possible, I would rate this review with zero stars.

1
Date of experience: Dec 08, 2025
Poor service experience

I placed my order and waited half an hour, even though I saw it was ready. I had to approach them to ask for it, and they weren't polite. When I finally received my meal, it was cold, so I chose not to eat it.

1
Date of experience: Sep 27, 2025
Edna Patterson
Inappropriate behavior from security

I experienced inappropriate behavior from a security guard at one location. I reached out to the company through their contact email but have yet to receive a response.

1
Date of experience: Jul 13, 2025
Digby M.
Staff displayed rudeness and aggression

I visited a branch with my grandson and brought up an issue with the staff. Their reaction was shocking; I felt threatened. While I was explaining, two others approached, including a female manager, and were very confrontational. The staff's demeanor was unacceptable, and I was shortchanged on my order. They need training in basic courtesy.

1
Date of experience: Jun 26, 2025
Vinny Brooks
Overpriced for a burger

I visited a location earlier today and ordered a burger that cost €14.95 on its own, which seemed outrageous. I could have dined at a restaurant for that price. Although it tasted good, I can't justify spending so much for a single burger at a drive-thru. I won't be ordering that again.

3
Date of experience: Jun 22, 2025
Edgar Scott
Service issues with order

I visited a location recently and received a bag containing bacon cheese fries, which require a spork. When I inquired about it, the server was indifferent and told me to check myself. As a customer, I expected better service. The food was decent, but the service left much to be desired.

2
Date of experience: Apr 19, 2025
Lindsay Johnson
Unpleasant experience with food

I had a chicken burger meal at an airport location, and after a few bites, I found a long hair in my burger, which was quite disgusting. I discovered it while eating, and it was enough to ensure I won't return to that establishment.

1
Date of experience: Mar 09, 2025
Arthur W.
Excellent burgers and chips

We had burgers and chips, and all three of us agreed it was the best we've had in the area.

5
Date of experience: Jan 11, 2025
Ryan Fisher
Exorbitant prices for a meal

My order cost €51.65 for 12 chicken strips, a kids' chicken burger, 4 small chips, 4 milkshakes, and a latte. The coffee was forgotten, and I had to return for it. The pricing was confusing, and I believe I was charged individually for everything. In comparison to other places, this was nearly double the cost. The quality of the food didn't justify the price, and the milkshakes were already half melted.

1
Date of experience: Jan 03, 2025

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