Review Time
I had an issue with a pair of Black Everyday shoes with a poor heel stitching causing abrasions on my left foot. I contacted BYLT Support and they asked for a pic along with their concern on the matter. After sending them a pic of the shoe along with a pic of a different pair of BYLT shoes they immediately issued me a store credit. The customer service at BYLT is outstanding and they still are a favorite brand for both clothing and footwear.
Huge fan of BYLT. I own shoes and about 12 shirts from them -- from long-sleeve polos, short-sleeve, the Pulse polo, and several of the LUX drop-cut tees. What prompted this 5-star review was awesome and fast customer service through their chat that helped me understand the difference between their Executive Shirt and the 2.0 version to make a purchase. Great products, great service.
Huge fan of BYLT. I own shoes and about 12 shirts from them -- from long-sleeve polos, short-sleeve, the Pulse polo, and several of the LUX drop-cut tees. What prompted this 5-star review was awesome and fast customer service through their chat that helped me understand the difference between their Executive Shirt and the 2.0 version to make a purchase. Great products, great service.
I have been a loyal customer of BYLT for a few years now. I love the brand and product. I recently bought an item that was out of stock, was restocked, but was sent the wrong product. I let BYLT know, they asked for pictures, and because the original item is in high demand, they set one aside for me until I was able to get pictures. They even let me keep the incorrect one (which was awesome). I wish every company was as great with customer service.
Krystel and the BYLT team were a class act when I had to reach out on a quality issue with my order. The issue was resolved quickly and professionally. Would not hesitate to contact the team again should I encounter issues or just general praise!
BYLT had style that caught my attention enough to get an order. The obvious QUALITY of construction and fabric, got me to my next order.The customer care received by Carol will have me coming back knowing that I have complete confidence in purchases with BYLT.The compliments I get from my friends doesn’t hurt either!By here with confidence, you want regret it!
Not only are these clothes, the highest quality and so comfortable but in shipping, I messed up the address and they were so easy to work with so willing to go the extra mile to get it to the correct address never worked with the company like this before. I’d recommend them 10 out of 10.
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