Name: byltbasics.com
Telephone: 000000000
Rating: 4.5

Tracey McMurry Guest

Terrible customer service!!

The return process was a nightmare. There is no customer service phone number. Everything has to be done through AI chat or email. The order I placed 2 weeks ago (to replace the item I finally returned) still has not arrived and the AI bot was not able to find it. It said it was referring me to a human... still have not heard from one. In the future, I'll stick with LULU. The quality is better and they have a customer service number!

Date of experience: Sep 19, 2025

Customer Guest

6 months ago

Everyday Pant 2.0

I’m a repeat customer and love their cloths. Krystle was very kind answering questions I had.

Date of experience: Sep 03, 2025

Maddie Guest

6 months ago

Great Customer Support and Great Clothes

Date of experience: Sep 02, 2025

Headshit Guest

6 months ago

Great online presence

Great online presence! You were recommended by my 29 yr old nephew who looks great in your clothes!! Come Christmas my son will also be a Dapper Dan! Moe’s customer service is A1, highly recommend!

Date of experience: Sep 01, 2025

Duncan Guest

6 months ago

Helped me out on a national Holiday…

Helped me out on a national Holiday when an order didn’t arrive on time

Date of experience: Sep 01, 2025

Andres Guest

6 months ago

Carol is the best!

Carol is the best!! She was with me during the whole time, always there to answer quickly and find the best solutions for me. I am very happy with this brand and their costumer service

Date of experience: Sep 01, 2025

Odile de Candia Guest

6 months ago

Best travel pants and fit 2.0 basic pant

My friend always wore your 2.O pant and he looked so thin and no wrinkles. He suggested BYLT and I ordered a pair for my husband.They arrived and he looks so good and slim that I’mGoing to order a few more colors.They’re great for travel…Leon was my customer contact and he was so efficient, knowledgeable and answered all my questions.I’mSo happy my friend told me about BYLT and I had Leon help me with my new order.

Date of experience: Sep 01, 2025

Conner Wilcox Guest

6 months ago

Terrible Delivery/Customer Service

Great product, but terrible delivery and customer service. This is the second time I’ve had an order get lost and not arrive for over a month! They keep saying it’s my address, but no one else seems to have an address issue finding it! Then dealing with the costumer service is such a pain! You have to talk to a terrible AI for half an hour just to get someone real to end you an email like a week later

Date of experience: Aug 31, 2025

John D Fink Guest

6 months ago

The sweatshirts and the few button-down…

The sweatshirts and the few button-down shirts are only okay in terms of quality. The long-sleeve and short-sleeve shirts, however, are very poor quality.The fabric stains easily and the marks don’t come out, even after being sent to the dry cleaner. The fading makes it look even worse. Overall, this is extremely disappointing and has left the client unhappy.