Review Time
BYLT has earned a customer for life. My package was lost in the mail, and after getting no help from the carrier, I reached out to BYLT. They responded quickly and offered to replace my order free of charge—even though I didn’t purchase Route Package Protection at checkout (I will from now on!).Edson was professional, warm, and extremely helpful. BYLT’s customer service is as impressive as the quality of their products—and both are hard to find these days. Highly recommend!
Terrible customer service and overall bad experience. I ordered my husband stuff for Christmas and paid $28 for priority shipping stating it would arrive to my destination on Christmas Eve. Well that never happened. Since I was staying at an AirBnB I then had to pay $17 for UPS to change the delivery address because I did not want to going to the house I was no longer at. Well the package never got delivered. Customer service refunded me the $28 and then told me they would ship me a replacement package but one of my items they claimed was no longer in stock and refunded me. But when I looked online it was in stock. They gave me a terrible run around story and excuse and said I could just reorder but would not give it to me at the holiday sale price I originally paid. Since I order a sweatshirt and sweatpants as a set I wanted to return the pants now because I didn’t have the top and they say “ As a courtesy and we’ve waived the return shipping fee.” SERIOUSLY?? A courtesy??? Mind you I received the order a month and a half after placing it. I will never order from them again!!!!
I have been buying most of my clothing fromBYLT for years now and have influenced many of my friends and family to do the same. For the first time I had an issue with product quality as a hole developed in a new pair of jeans. The customer service representative, Leon, was extremely helpful and immediately resolved the issue. This company has my unyielding loyalty.
I have been a customer for years, always been a big fan of their products. Recently, I had an issue with my order and it was definitely an error on my end. Customer service especially Kelvin went above and beyond. I am very pleased with the support I received and this experience really added more to the level of trust and quality they provide. Thank you so much.
I'll start this by saying I'm a big fan of BYLT, have many of their clothes including a jacket, couple of shirts, shorts and have been trying to buy pants.I returned a christmas gift to get two pairs of the tech denim every day pant in size 36, just different colors. Upon arrival they were completely different pants. One fit perfectly and was loose fitting in the legs. The other was legitimately two inches more narrow in the waist and fit like skinny jeans. Both marketed the same pants, same size but not close.I return the ones too small and get the coolflex denim pant size 36, waist fits well but they are 3 inches longer than the other ones. I'm 5"9 so this makes them unwearable. I also ordered two pairs of shorts size 36 and they pretty much fall off.The return process is easy and free so it doesn't seem like a big deal but at this point I don't know what to return it for
I reached out to BYLT customer service due to a quality issue I was experiencing with a shirt that I had purchased a few months prior (outside the return window). I honestly expected them to just politely tell me it was too late, but they handled my request better than I could have ever imagined. I'm completely satisfied with this experience and if I didn't already have a reason to be a loyal returning customer I definitely do now.
Claim your business profile now and gain access to all features and respond to customer reviews.
Men's Basics are evolving. BYLT Underwear and BYLT Shirts. Get BYLT's new line of Men's Premium Basics online at a fair price. BYLT™ - Confidence starts here™
britdwell.com
uvora.nl
superbulletstudios.com
redwoodoutdoors.com
lifetimedrivingstandards.co.uk
ukknowledgeguru.co.uk
greendistrikt.com
glebemobility.co.uk
blasters4masters.com
jerseysgala.com