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bymiles.co.uk

bymiles.co.uk

4.5
4.5 Based on 201 reviews

By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easi...

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Average Rating

4.5

/
5

201 Reviews

5 Star
83%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
9%
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Review Time

Anne Hathaway
Not insured with them any more

Not insured with them any more, but they helped me out with a query when I was with them.

5
Date of experience: Nov 17, 2025
Kathryn Griffiths
Great app

Great app! Very polite human response.Couldn't be more helpful. I had everything explained in a way that I understood immediately!

5
Date of experience: Nov 17, 2025
Peter
Decided to cancel my subscription

Decided to cancel my subscription and was refunded immediately. Sophie was very prompt in replying to my emails and was more than helpful

5
Date of experience: Nov 17, 2025
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Joseph O'flaherty
Great company

5
Date of experience: Nov 16, 2025
Lindsay Powell
Great experience from a limited mileage lady

Loving the experience so far. Get a notification after every journey informing me of the mileage used. Do very limited driving so this is the perfect insurance for me. Cannot recommend highly enough

5
Date of experience: Nov 15, 2025
John
Pity this is being scrapped

When I saw this online I thought it a great idea your insurance cost is based on how many miles you drive. I saved a good amount on my yearly premium and get a view on how far I drive. The tracker ability also gives a sense of security should my car be stolen. I honestly don't know why this is finishing this year it is THE ideal policy for low mileage drivers.

5
Date of experience: Nov 11, 2025
Lorraine Park
Excellent price to suit my budget and…

Excellent price to suit my budget and myMileage over the yearCustomer Service is excellent Would thoroughly recommend

5
Date of experience: Nov 11, 2025
George
Response to query

Good, I'm satisfied with the agent's response so far.

4
Date of experience: Nov 11, 2025
net lou
Been with By Miles for years

Been with By Miles for years. Never had an issue. Highly recommend

5
Date of experience: Nov 08, 2025
Courtney Summer
Fees and Tracker drained my car battery

Tracker drained my car batteryHad to pay a fee to cancel insurance rven though it was within 7 daysAvoidThey claim below it doesn't drain the car battery… but it does, you will find others have reported this issue online also.

1
Date of experience: Nov 06, 2025
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Business Details

  • By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.

  • email hello@bymiles.co.uk
  • call 03300883838
  • language https://www.bymiles.co.uk

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