Review Time
Taking out insurance with By Miles was simple and easy, and as a low mileage user it is great that I only have to pay for cover for the miles I drive. I don't understand why all insurers don't offer this facility, as it would be fairer on all road users!
Used the ByMiles insurance chat line and resolved an issue very quickly. The ByMiles policies are great for people who own cars on the luxury spectrum but don't do much milage. Moreover, there's a 150 mile cap so on long journeys you don't pay extra above that amount of travel. Strongly recommend the product. And the people who work there are great!
Everyone I spoke to were very helpful. The telephone when calling is answered quickly which can be rather unusual in today's times!! There was a slight problem with the AP but I was assured that their engineers would give this there prompt attention and contact me when it was resolved. I would certainly recommend Bymiles.
I found getting insurance with this company so easy, I like that I can track my mileage and costs. Very easy to communicate with online. It’s a shame I have to change provider but my new car doesn’t have a socket for the tracker otherwise I would continue my insurance through them .
After receiving constant emails threatening me with cancelling my insurance (which I almost did myself because of the experience) 2 phones calls to customer services telling me everything was fine (it wasn't) I finally got through the 3rd time to someone who sorted everything out for me. This phone call is the one I give 5* to.
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By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.
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