bymiles.co.uk

4.5
4.5 Based on 201 reviews

By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easi...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.5

/
5

201 Reviews

5 Star
83%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
9%

Filtered Reviews

Filter Reviews

Review Time

Phil Mitchell
Taking out insurance with By Miles was simple and straightforward

Taking out insurance with By Miles was simple and easy, and as a low mileage user it is great that I only have to pay for cover for the miles I drive. I don't understand why all insurers don't offer this facility, as it would be fairer on all road users!

5
Date of experience: Nov 05, 2025
Leila Modarres
Very spoortive team

The people dealing were very supportive, especially Rhys Lee, who helped me deal with my issue.

5
Date of experience: Nov 03, 2025
Lisa
Great service all round

Great service all round

5
Date of experience: Nov 03, 2025
Chris Wickham
Great interactive service

Used the ByMiles insurance chat line and resolved an issue very quickly. The ByMiles policies are great for people who own cars on the luxury spectrum but don't do much milage. Moreover, there's a 150 mile cap so on long journeys you don't pay extra above that amount of travel. Strongly recommend the product. And the people who work there are great!

5
Date of experience: Nov 03, 2025
Shirley Randle
Everyone I spoke to were very helpful

Everyone I spoke to were very helpful. The telephone when calling is answered quickly which can be rather unusual in today's times!! There was a slight problem with the AP but I was assured that their engineers would give this there prompt attention and contact me when it was resolved. I would certainly recommend Bymiles.

5
Date of experience: Nov 03, 2025
Quick response and very helpful

Quick response and very helpful

5
Date of experience: Nov 02, 2025
Julie Gates
I found getting insurance with this…

I found getting insurance with this company so easy, I like that I can track my mileage and costs. Very easy to communicate with online. It’s a shame I have to change provider but my new car doesn’t have a socket for the tracker otherwise I would continue my insurance through them .

5
Date of experience: Nov 02, 2025
Beverly Burgess
Mixed information

After receiving constant emails threatening me with cancelling my insurance (which I almost did myself because of the experience) 2 phones calls to customer services telling me everything was fine (it wasn't) I finally got through the 3rd time to someone who sorted everything out for me. This phone call is the one I give 5* to.

5
Date of experience: Oct 31, 2025
A Wallis
Competitive price, easy app

Very competitive price and easy to use app. Device was installed in seconds. Happy customer.

5
Date of experience: Oct 30, 2025
Paola Moreira
Very supportive team

I've been trying to renew my insurance and the BY Miles team has been supportive and resilient in trying to renew it as we were having a technical problem.

5
Date of experience: Oct 30, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.

  • email hello@bymiles.co.uk
  • call 03300883838
  • language https://www.bymiles.co.uk

Business Social Links

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More