bymiles.co.uk

4.5
4.5 Based on 201 reviews

By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easi...

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Average Rating

4.5

/
5

201 Reviews

5 Star
83%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
9%

Filtered Reviews

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Review Time

Patricia TODD
I don’t use my car as often as some so…

I don’t use my car as often as some so they way this company calculates your usage is the fairest way to pay for insurance would recommend 100%

5
Date of experience: Oct 01, 2025
graham
This is good company that delivers…

This is good company that delivers excellent value for money and I love the business model that they have developed. If they close, will be sad to see them disappear.

5
Date of experience: Sep 30, 2025
David
Why should I pay full price when my car…

Why should I pay full price when my car sits outside my house. By Miles charges you one price when your car is idle. Then you pay per mile on journeys.

5
Date of experience: Sep 27, 2025
Barbara Hawke
From being able to get a quote right…

From being able to get a quote right through to receiving the mile tracking device I had to put into my car everything went easily and very quickly. When I phoned saying I had a problem put the device on I was sent an extension cable very swiftly. Very happy.

5
Date of experience: Sep 25, 2025
Julie Rookes
Sorry to say I'm not very pleased at…

Sorry to say I'm not very pleased at the moment, there is no way I have done 309 miles in november. Ever since I started with this insurance it has gone up quite a lot every month

1
Date of experience: Sep 23, 2025
Love the fact that I only pay for what…

Love the fact that I only pay for what I use. Really sad that this package won’t be available once it is taken over by another company as the package doesn’t apparently align with their new vision. Shame, as it’s a brilliant vision!

5
Date of experience: Sep 22, 2025
L Bennett
Such a great idea!

Such a great idea to track exact mileage and pay for your insurance precisely, on that basis. I wish more car insurance companies would use/offer this model. By Miles also provide excellent customer service, they have been easy to deal with.

5
Date of experience: Sep 16, 2025
customer
They’re a great insurance company

They’re a great insurance company

5
Date of experience: Sep 14, 2025
carmel
So far so good

So far so good. I don't drive as much these days, so this type of policy is ideal for me

5
Date of experience: Sep 11, 2025
Affleck Debra
Going OK

Everything’s going ok at the moment. I’m a very low mileage user and “by miles” is fine for me. However, I’ve already been told they won’t be renewing for me next year as this scheme is coming to an end. End of.

4
Date of experience: Sep 11, 2025

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Business Details

  • By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.

  • email hello@bymiles.co.uk
  • call 03300883838
  • language https://www.bymiles.co.uk

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