bymiles.co.uk

4.5
4.5 Based on 201 reviews

By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easi...

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Average Rating

4.5

/
5

201 Reviews

5 Star
83%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
9%

Filtered Reviews

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Review Time

Aurora Mariana Ciucan
Chatting nice

Like that company, is best for me

5
Date of experience: Nov 24, 2025
Robert Bruce
Always helpful and responsive

Always helpful and responsive, great service 👍🏻

5
Date of experience: Nov 23, 2025
E Black
Great company

Great company

5
Date of experience: Nov 21, 2025
Mrs Amal Ryland
Great service and helping quickly I…

Great service and helping quickly I recommend it😍😍😍😍

5
Date of experience: Nov 21, 2025
John Gibson
I disconnected my battery without…

I disconnected my battery without telling by miles. Instead of docking me for the week it was off , they emailed me to remind me. They could have docked me over 100 miles but didn't. That shows integrity, so I feel I have found a insurance co I can trust.

5
Date of experience: Nov 20, 2025
Andrew Ogilvie
Very good as usual

5
Date of experience: Nov 20, 2025
Ian Mccann
Not a user of it sorry!

1
Date of experience: Nov 20, 2025
Sahdia
Chat Feature

Always prefer to speak to someone, rather than 'Chat' features. I'm less apprehensive now, chatting with Kelly to discuss renewal options was seamless, professional and quick, she deal with my enquiry. What I found transparent and wasn't expecting was an emailed version of the conversation. Well done By Miles, you have converted me! Not forgetting Kelly, may thanks for your help today!

5
Date of experience: Nov 19, 2025
Chris Baughan
Best insurance firm I've used

By miles are brilliant been with them a while now and love the fact you only pay for the miles you drive

5
Date of experience: Nov 18, 2025
Eric
Customer Service always polite and…

Customer Service always polite and helpful!

5
Date of experience: Nov 18, 2025

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Business Details

  • By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.

  • email hello@bymiles.co.uk
  • call 03300883838
  • language https://www.bymiles.co.uk

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