bymiles.co.uk

4.5
4.5 Based on 201 reviews

By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easi...

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Average Rating

4.5

/
5

201 Reviews

5 Star
83%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
9%

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Review Time

Bob Kerr
Sadly we can't go on

Unfortunately, they are unable to offer policies for next year, due to restructuring, and it's such a shame, as I thought this was a great way to offer insurance to low-mileage customers. They sent you information on every journey you made, and I thought this was terrific. You always knew where you were and I'll miss having that amount of information.

5
Date of experience: Feb 09, 2026
Andy Madray
Very professional

It's been a very pleasant experience very professional service

5
Date of experience: Feb 09, 2026
Mr Chin
By Miles car insurance was a great…

By Miles car insurance was a great option for me. It’s a pay-by-the-mile policy with a simple monthly payment, which was really convenient. When I sold my car, the cancellation process was quick and easy, with no hassle at all. Everything was straightforward, and it was nice to have an insurance setup that felt flexible and fair.I’ve always liked having a car available, even if I’m not driving every day. If you mainly drive occasionally—like just on weekends—this type of insurance makes a lot of sense. You only pay for the miles you actually use, so it doesn’t feel like wasted money. If you don’t need to be on the road daily, By Miles is definitely the right kind of car insurance to have. OY08HHP

5
Date of experience: Feb 08, 2026
Phillip Rowe
Always attentive and helpful.

I have been with this company a few years now. The service is first-class.

4
Date of experience: Feb 08, 2026
Pearl Jackson
Very understanding company

Very understanding company, always so helpful, i am just upset they are closing!

5
Date of experience: Feb 08, 2026
Oliver Sherman
Great customer service

Great customer service. Shame it’s all coming to an end!

5
Date of experience: Feb 05, 2026
Peter
Feedback of live chat

I have found the customer service support provided byMiles very helpful, and it has been possible to resolve every issue via the live chat

5
Date of experience: Feb 05, 2026
david fairgrieve
By miles has always been very helpful…

By miles has always been very helpful during the time I have had car insurance from them.

5
Date of experience: Feb 05, 2026
lata shankar
Very prompt and helpful

Very prompt and helpful

5
Date of experience: Feb 04, 2026
Louise
By miles… great company!

It’s my 3rd year with Bymiles car insurance, & can honestly say, what a great company! Everything is explained so clearly, & great, competitive prices each year. One little thing I will add, is to always go over the miles you pay, this way there will be no shortfall, & they’ll refund any miles you don’t use, at the end of your contract…

5
Date of experience: Feb 03, 2026

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Business Details

  • By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.

  • email hello@bymiles.co.uk
  • call 03300883838
  • language https://www.bymiles.co.uk

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