bymiles.co.uk

4.5
4.5 Based on 201 reviews

By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easi...

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Average Rating

4.5

/
5

201 Reviews

5 Star
83%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
9%

Filtered Reviews

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Review Time

Tracey Murphy
Amazing communication and so easy to…

Amazing communication and so easy to navigate.. recommend 100%

5
Date of experience: Jan 20, 2026
Jagat Magar
Very nice service.I would like to…

Very nice service.I would like to recommend everyone thank you

5
Date of experience: Jan 20, 2026
Janice Manoj
I had an issue with my car’s mileage…

I had an issue with my car’s mileage tracker not working, and I contacted ByMiles customer care for support. The team was very helpful and responsive throughout the process. They quickly identified the problem and arranged a replacement without any hassle. I’m very satisfied with the service and appreciate how efficiently the issue was resolved. Great customer care experience.

5
Date of experience: Jan 19, 2026
Ms Johnson
Excellent Insurance Company

From the start By Miles have been the very best. The Staff are really good and relate everything in layman’s terms.I would recommend them with confidence .

5
Date of experience: Jan 16, 2026
Mrs Mary Collins
Excellent Support When Needed!

Finbar was helpful from the off, consistent in providing ongoing & excellent support!

5
Date of experience: Jan 16, 2026
Rusty
Sorry to see you go

Sorry to see you go

5
Date of experience: Jan 16, 2026
Joanne Worrall
Great insurance had no problems with…

Great insurance had no problems with anything it was great to being able to use the service and paying monthly.

5
Date of experience: Jan 14, 2026
Fayez A
Get yourself signed up to these guys.

I’ve been with ByMiles 3 years running now. They are unbeatable price wise and service has been outstanding throughout. I’m a low miles driver and there are too many insurance companies out there charging far too much considering the lack of annual miles doen. Bymiles has a fair system where you can actually pay for the miles you do keeping insurance costs down. The instant chat service (between the hours they operate) is great as I’ve been able to get answers right away without having to wait around forever to respond like with so many other companies I’ve dealt with. Overall a great experience and I cannot fault them. I haven’t had to make a claim so cannot share any views on that but for what I’ve needed them for so far am happy and would highly recommend them. P.s this is not a paid ad just an honest review from a nobody.

5
Date of experience: Jan 13, 2026
Kora
incident

Helpful and patient with all my questions, as this was my first incident and was not quite sure about what is it that I needed to do

5
Date of experience: Jan 13, 2026
Extremely quick and solution geared…

Extremely quick and solution geared interaction. Highly professional and friendly

5
Date of experience: Jan 11, 2026

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Business Details

  • By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.

  • email hello@bymiles.co.uk
  • call 03300883838
  • language https://www.bymiles.co.uk

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