bymiles.co.uk

4.5
4.5 Based on 201 reviews

By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easi...

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Average Rating

4.5

/
5

201 Reviews

5 Star
83%
4 Star
6%
3 Star
1%
2 Star
0%
1 Star
9%

Filtered Reviews

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Review Time

amanda marlow
Easy to use

Easy to use, but now their normal longer threr which is awful

5
Date of experience: Dec 27, 2025
Fuat Aydemir
Great understanding customer service

Great understanding customer service, fast response,

5
Date of experience: Dec 23, 2025
Rita Kansagra
Very good customer care

Very good customer care. Excellent doing usiness with you.

5
Date of experience: Dec 22, 2025
Graham Williams
Excellent customer service

I have been with By Miles for years insuring my 2nd car which was deceased fathers. This is not run much and being a convertible is only used in good weather. Due to the bad weather it has not run for a while and the battery went flat. Very understanding company looking after my predicament. Excellent customer service.

5
Date of experience: Dec 19, 2025
RONALD SHANKS
Why stop a good thing???

The fact that us low mileage drivers could get a great deal ,now you are taking it away from us without offering a decent alternative or recommending an alternative company.

4
Date of experience: Dec 17, 2025
Brian Clark
Cancelling my car insurance was easy to do.

Cancelling my car insurance was very easy to do with this company

5
Date of experience: Dec 16, 2025
Sarah Williams
Straight to the point

Straight to the point, Tom was happy to help and reassurance felt immediately thanks again

5
Date of experience: Dec 14, 2025
Consumer
I have been a driver for 32 years

I have been a driver for 32 years. I got a very reasonable quote from By Miles. The customer service is 2nd to none. Highly recommend

5
Date of experience: Dec 13, 2025
W Marie
Very pleased

Very pleased. 5 star service from the advisor. Thank you!

5
Date of experience: Dec 11, 2025
Julie
THANK YOU

Had stressful situation regarding my tracker and was helped by a lovely lady over the phone and by email great communication and great assistance throughout until issue was resolved

5
Date of experience: Dec 10, 2025

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Business Details

  • By Miles offers fairer, more flexible car insurance for low mileage drivers. Aside from a fixed annual cost, each policy is paid by the mile so it's totally tailored to you. See every journey and use handy tools in our mobile app to make your driving easier than ever.

  • email hello@bymiles.co.uk
  • call 03300883838
  • language https://www.bymiles.co.uk

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