Review Time
I have seen quite a bit of negativity here. I signed up for the premium service and was charged for one month £9.96, although the number of members are pretty less to be honest, that's why have initially decided to cancel and sent the cancellation form via the link on the website. I hope they will process my cancellation soon.Might come back soon if the number of members increase. they need to work a bit more on the service I suppose
Total rubbish! Please avoid! When you subscribe it clearly says cancel anytime yet when you want to cancel your subscription in the app they tell you to send them an email. You then get the email back to say:"Please note that our messaging system accepts tickets according to the date they were sent with the oldest first. If you send multiple emails they will go to the back of the queue, therefore, a response to your query may be delayed." Its not cancel anytime service at all. I am reaching out British Standards Institution. Funny how there is no one to ansfer your email yet somehow they have staff to respond to all negative reviews on Trustpilot.
I sent and email on the 7th of May explaining I want to cancel my subscription they’re claiming I didn’t tell them and they’ve referred my account to a debt collection agency. Let me make this absolutely clear I will not be paying a penny to them and will fight it in civil court if I have to. Please review your emails and see that I did cancel within the time frame furthermore this form you mentioned is nowhere to be found your site is a scam!
i have been trying to cancell now overdue and they want money.very sly and un professional i want my account deleting and i will not be paying the bill.i tried cancelling on the app which is impossible and you guys are purposely making it easy to slip into these disputes with innocent people to get there money.why cant you be clear and transparant with what you are doing rather than trying to con people?
My ex roommate called me today to say that he has received letters from some body asking to pay something, else it would be taken to court.it was some outstanding payment for c-date which I am not aware of. How did c-date verify its me and how did c-date know my postal address ? . Is there a contact no. i can reach out to c-date?
Absolute nightmare! Impossible to cancel on the app ! AVOID AVOID AVOIDWant to cancel my subscription and it is an absolute nightmare. I emailed using the form provided and I have not received any response. On the site, it is impossible to cancel as they don't have the option and your subscription will be automatically renewed. This is by far the worst site I have had to deal with. The police should get involved and block and arrest the people behind such fraud.
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