Review Time
Order was delayed past 10 days, shipping information did not update past ‘Order Received.’ Caducci Support gives a delayed response or does not reply. I am asking for a refund/return and keep getting the same automated response
Conflicting and differing delivery dates, and failed to deliver within agreed timeframe. A breach of contract under Section 28 of the Consumer Right Act 2015. Thus I may, by law, treat the contract as terminated and request a full refund (which I doubt they will give me). Do not order from this company. They are certainly dishonest, if not fraudulent. I have emailed them, but, judging by the other reviews on here, I doubt they will reply. To add to the suspicion surrounding this company, their legal agreements - Terms and Conditions, Policies - and ‘Our story’ section on their website is believed (after I ran it through an AI checker) to have been written wholly (97%) by AI.
Horrendous experience and a scam. I ordered TWO watches and only one was delivered on 21st December. At the date of writing this, I am still waiting for my other watch. They have been useless in responding to me. I wish I had read some reviews before ordering
I just love the jewelry I've received from this company, they're all such gorgeous pieces, but I do have one problem - some of my jewelry arrived tangled up. Luckily, most of the knots were very easy to work out, except for one that remains on my hand chain, making the wrist section of the chain much shorter than it should be. I'm not sure if that's actually a fault of the company or if that just happened during shipping, but either way I am a little bit let down that my hand chain has a knot in it now that I just can't seem to get out no matter what I try. Other than that, my necklace is gorgeous, the watch is fabulous and was already powered on and set to my timezone, and I received a free matching necklace and bracelet set! So that all makes up for it. :)
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More than just a jewelry brand, a journey through time. We specialize in creating Italian vintage-inspired jewelry that blends classic elegance with modern sophistication. Each piece is a testament to art, meticulously crafted to stand the test of time.
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