Review Time
I strongly advise others not to use or deal with Call Assist . My experience with them was extremely disappointing and stressful.A recovery driver from Call Assist - Yorkshire Rescue Service Ltd- seriously damaged my vehicle by ignoring clear instructions. I explained that my car had a clutch issue and should not be forced into gear. Despite my warnings, the driver attempted to start the car and force the gears, which caused the vehicle to smoke and led to major mechanical damage to the clutch and starter motor.I submitted video evidence, a garage report confirming the damage, and proof of the cost I incurred. Still, MSL dismissed the entire complaint, claiming the damage was due to “wear and tear.” They refused to take any responsibility and clearly tried to shift the blame, ignoring all the facts and evidence I provided.This company hides behind vague policies instead of resolving issues fairly. Their handling of complaints is unprofessional, and they do not act in good faith. If you value your vehicle and peace of mind, stay far away from Call Assist.
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Welcome to Call Assist, a vehicle rescue company which is dedicated to providing the best products and services for our customers.
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