canadalife.co.uk

4.3
4.3 Based on 201 reviews

At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses. We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security give...

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Average Rating

4.3

/
5

201 Reviews

5 Star
70%
4 Star
12%
3 Star
3%
2 Star
5%
1 Star
10%

Filtered Reviews

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Review Time

Steve Partington
Nice and easy experience

Only contacted company to notify change of address and was dealt with quickly and professionally.

5
Date of experience: Jan 09, 2026
Mr Sadler
Excellent

Excellent service pensions are a night mare but Canada life stayed with it and was all completed on time.

5
Date of experience: Jan 09, 2026
Martin Fletcher
Counsellor clearly understood my problem

Although my request was fairly simple, the counsellor was most attentive, he really listened and understood my problem. He put my mind at ease by explaining exactly what procedures to follow and what to expect in the future.

5
Date of experience: Jan 08, 2026
Allen Diggins
Over complicated and drawn out

They seemed to over complicate a simple process. It became drawn out and took over 2 months to set up a pension and release tax free cash. This should have been sorted last November but took until 8 jan to finalise.

2
Date of experience: Jan 08, 2026
Nunzia
Enquiry was dealt with quickly on the…

Enquiry was dealt with quickly on the telephone with ease

5
Date of experience: Jan 05, 2026
Ron Newton
Consistently Great Service

Have had two pension policies with Canada Life for 20+ years. I have never had to complain about anything over this whole period!Their payments into my bank account have been most consistent & accurate - and fully inflation proof !!Seriously consider placing your trust in their performance if you want consistency over long periods.

5
Date of experience: Jan 05, 2026
Phil
Easy to apply,good communication

Easy to apply,good communication. No issues

5
Date of experience: Jan 02, 2026
Jill
Fantastic

Fantastic, really helpful and quick. 👍

5
Date of experience: Jan 01, 2026
Matthew Wakefield
Scam company, full of evil snakes willing to take but not willing to give,

This company is a total waste of time and money, i became seriously ill,and my employment was terminated due to illness and I can't ever work again, I had a sickness in employment policy through my employer with Canada life and they did everything in the book to shun me as fraud, the policy was full of little evil claws to benifit itself not the customer, luckily I live in the UK and I have national insurance, but beware if you live in a country that doesn't give national insurance you will be left with nothing,

1
Date of experience: Dec 28, 2025
Arun Kapur
Great

Your responses are very efficient to any queries or updates

4
Date of experience: Dec 22, 2025

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Business Details

  • At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses.

    We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security gives our customers the financial freedom and wellbeing that comes with it.

    We’re proud of our heritage, our values and our people. In 1903 we opened our first office in London, and in over a century we’ve built a strong and resilient business in the UK.

    Let’s build financially secure futures together.
    See more

  • email Customer.Services@canadalife.co.uk
  • call 03456060708
  • language https://www.canadalife.co.uk

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