Review Time
I've joined Canada Life Life Insurance since September via my employer. Today it is mid December and I've never get any kind of communication form the company although I'm naturally paying for it. I contacted my company and they said that they don't have the police number and sent my details over them and should contact Canada Life. Canada Life says that the police is with my company and they can't do anything. In my previous company, the police was held by the insurance company so I'm assuming that Canada Life should had contacted me at this point. If just joining the company is this nightmare, I don't want to see what would happen in the worst case scenario.
A very helpful and polite lady helped me with my recent enquiry. It's a welcome change to speak to someone rather than fighting my way through High-Tech automated Q&A systems which invariably do not offer help on the Q that I want answered. I only hope that her efforts will secure me the P60 document I requested.
l have moved to italy and have a new bank account. Despite phoning the company and trying to have my money paid into my account on May1st, July 31st, August 5th, September 2nd and 15th, November 5th, and December 8th plus several emails and postal mail l still have not received one penny of the money they owe me.l have only received promises and emails to say that the money will be sent.
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At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses.
We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security gives our customers the financial freedom and wellbeing that comes with it.
We’re proud of our heritage, our values and our people. In 1903 we opened our first office in London, and in over a century we’ve built a strong and resilient business in the UK.
Let’s build financially secure futures together.
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