canadalife.co.uk

4.3
4.3 Based on 201 reviews

At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses. We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security give...

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Average Rating

4.3

/
5

201 Reviews

5 Star
70%
4 Star
12%
3 Star
3%
2 Star
5%
1 Star
10%

Filtered Reviews

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Review Time

Mr Howells
Easy access to equity release.

From start to finish the process of obtaining equity from your house was made very easy by Canada life.

5
Date of experience: Nov 21, 2025
Michael Dawes
Good service

A very efficient company with a good product and I would recommend them.

5
Date of experience: Nov 20, 2025
Christopher Harris
Prompt and efficient response to my…

Prompt and efficient response to my request.

5
Date of experience: Nov 20, 2025
I have an annuity from JPMorgan pension…

I have an annuity from JPMorgan pension fund. This does not show up on the website so I had to call to make changes. That worked fine.

3
Date of experience: Nov 19, 2025
Shirley
Quick and efficient

Quick and efficient

5
Date of experience: Nov 19, 2025
Mr Spring
Poor communication

I’m trying to change my bank details to my Spanish bank account but I am receiving very poor service, just generic emails to say it’s being dealt with. I cannot find where to login to see my account details and feel that the process is very slow with no updates

1
Date of experience: Nov 18, 2025
Vero
Helpful and efficient

After spending literally two months trying to get my AVCs out of Prudential, who could not have been more difficult, Canada Life were a breath of fresh air. Everything went smoothly in setting up an annuity and arranging the transfer. They dealt with my changing my mind over a key detail late in the day and were very helpful throughout.

5
Date of experience: Nov 18, 2025
Tom Wallace
Left in the dark

I replied to an email saying I did not fully understand what was meant and then heard absolutely nothing.

2
Date of experience: Nov 17, 2025
Mr Donald Burton
Great company

Canada Life UK have been professional and competent during the years I have dealt with them.I recommend this company to anyone looking at financial options.

5
Date of experience: Nov 14, 2025
Ms O'Connor
I can only thank Canada life UK

I can only thank Canada life UK, the help and expertise they offer is second to none.

5
Date of experience: Nov 13, 2025

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Business Details

  • At Canada Life, we provide retirement, investment and protection solutions to individuals, families and businesses.

    We work in partnership with financial advisers to help customers to make more of life. Because we understand that financial security gives our customers the financial freedom and wellbeing that comes with it.

    We’re proud of our heritage, our values and our people. In 1903 we opened our first office in London, and in over a century we’ve built a strong and resilient business in the UK.

    Let’s build financially secure futures together.
    See more

  • email Customer.Services@canadalife.co.uk
  • call 03456060708
  • language https://www.canadalife.co.uk

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