Review Time
Canada Post mail men didn't ring thedoor bell or knock to the door and left me note to pick up my parcel tomorrow far away. Even though I saw him walking on the other side through the window and was waiting for him, and my car was parked at the driveway, so obviously someone is home. Terrible service, wasting my time. I wish the company that I ordering from- was using UPS instead, they always deliver on time in 2-3 days (instead of week with CP), and notify through messages right away and not lazy to call the door bell.
If I could give a ZERO, I would. Official address is M5* ABC. Canada post sends it to M5* XYZ. They said they couldn't find me at that incorrect postal code... gee I wonder why... Tells me that I have to use a different street number to have it directed to my building with the correct postal code when I've had many packages and letters delivered by Canada Post, FedEx, UPS, Canpar, etc... using my address for 25 years...
I have given them one star. There was no option for no stars. The last parcel I received and received very late I might add was delivered to an address in Toronto Ontario. I live north of Vancouver British Columbia. My recent parcel was delivered to another town on Vancouver Island. Still waiting for it. I have had parcels and mail delivered to wrong addresses in town. I have asked for my parcels to be left on my front porch. The mailman left it out on the stairs near my driveway during a rainstorm. And they wanted a raise. lol. What for.
Canada post attempts to deliver to the correct business adress at a closed time. They could have verified business hours . Then they reschedule the item and update to delivery for next business day they claim there is a adress discrepancy and hold it. I've had several issues with canada post delivering item to wrong apt and also my item put on hold for months at a time for strike issues. Im so disappointed with the incompetence it blows me away I can only say im very sorry so sorry I've ever done business with canada post.
I was sold Registered international mail . The number was used multiple times and not deleted. Almost 40 dollars for something that is not in the system. Now I have to wait 30 days to even put claim,hours on the phone and almost impossible to talk to the person can do something about it .Canada Post is now the most unreliable service. If you have something important, go to any other Courier.
I paid $19 for a birthday card to be delivered NEXT DAY… it did not arrive. I spoke to customer service online and they had the audacity to tell me it’s peak season and so it takes 2 business days… WHY DID THE REPRESENTATIVE NOT TELL ME THAT WHEN I DROPPED OFF THE CARD AT THE POST OFFICE? He just took my money for NEXT DAY delivery. Had I known there was a possibility it wouldn’t make it there on time I wouldn’t have bothered to pay so much to mail a card! Now they’re telling me it may not even get there until after the weekend. I could have sent the card by regular mail! To make matters worse, they don’t automatically refund you when they don’t deliver the service you paid for, they make you wait till the mail arrives at its destination before you can make a claim. The refund isn’t even guaranteed! All I have to say is that I better see those $19 again because I’m not giving money away for free. Absolutely ridiculous.
Generally, I have no problems with Canada Post. They are more cost effective than other big shipping companies and pretty reliable. But this last experience was devastating! I had sold a snowglobe to someone across the country. They paid for the item plus shipping. I double boxed the globe, which was nestled in styrofoam and several layers of paper. When the person received the globe, it was smashed! Not cracked or slightly damaged but totally cracked to smithereens! What did they do? - Chuck it into the back of their truck?!
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