Review Time
I had a piece of jewelry posted to me after purchasing in on Facebook Marketplace. The seller is a trustworthy, highly rated seller and I have purchased from them in the past. Canada post has delivered the envelop ripped and opened, placed in a plastic bag with general note saying they are sorry to have found the mail in this state in mailstream! The Canadian government's postal service funded by our taxes employ crooks, thieves and criminals to steal from the very people that pay theor salaries!! Police is dead useless to investigate, as proven tome and again!! I will try calling the toll free number indicate on the envelop to see what theu will say. Not much hope there either. Absolutely disgusted and disappointed!!
As an online retail business, we have been a loyal and regular customer of Canada Post for many years. However, we are very disappointed with the recent level of service.Over the past two weeks, a few of our parcels have been returned with the status “unclaimed by recipient,” which came as a surprise both to us and to our customers who were expecting their deliveries. We have had to resend these orders — and understandably, we no longer use Canada Post for reshipping.Additionally, Canada Post has been denying claims for lost packages that were scanned but never delivered, despite those shipments being insured. This is unacceptable and has caused both financial loss and frustration for our customers.We are extremely disappointed by these recurring issues and, unfortunately, we are considering no longer be using Canada Post services going forward.Manuka Canada, Honey Store
Canada Post is a useless service. Every time I order online, they’re on strike or finding some excuse not to deliver. I waited a month and a half for an expensive item that never came—thank god the seller refunded me. Now my order from the Netherlands is missing because, surprise, they’re on strike AGAIN. What’s the point of a postal service that never delivers? Total waste, bunch of people who don’t want to work.
Hi, my package was lost and never arrived to its destination. I have contacted canada post several times. After creating three or four service tickets, they told me that they are not going to refund my item that is lost! first of all they were after the company replying to them and they had this concern, after the company replied, after me calling several times, they told me that they are not going to refund the item. The representative responded so loudly and obviously shouted at me on the phone. Why if you do not want to refund the item, you put me through all this procedure and wasted my time for several weeks! and why your representatives are so rude! you have lost my valuable item and you shout at me on the phone! what a bad customer service you have. I will never ever use your services. First of all you don't have the right to lose someone's parcel. and Secondly, you should have told me from the beginning that you won't refund my item so that I wouldn't waste my time! I will put my review everywhere on social media so everyone would be aware of your behavior.
My mailman is wonderful. The mailman who delivers my package is wonderful. We say hello when we pass each other on the street and neither demands ID to deliver my packages.The passive aggressive guy with the fake smile who works at the post office inside the Rexall at Dovercourt and Queen... awful and power-trippy. Needs to look at every item of ID, even when you have the delivery slip. The service here is abysmal and only getting worse.I can steal the slip off someone's door and pick up their package with my non-related ID, ie. steal it. But I can't come here with an expired driver's license with my own address on it (matching the package) and retrieve said package. Make it make sense!
So, I have a package that has been sitting at the local post office since last Tuesday. It was processed in Edmonton on Sept. 1st, then came here and was processed on the 2nd. It then went back to Edmonton on the 3rd. Processed there again. Then it came back here on the 4th to be processed once again and has been sitting here ever since. It is now the 8th.Their reason for the delay:"Delivery may be delayed due to labour disruption."Their reason for the labour disruption:"There is a nationwide ban on overtime."Well whooptee doo! There's a ban on overtime. I guess that means they couldn't deliver my package outside of regular hours. What are they doing during the 8 hours of regular time? Didn't they just reach an agreement a couple years ago?Their reason why I can't just go to the post office and pick up my parcel: "Parcels can't be picked up once they are in the mail stream."Wait, what?! If it was in the mail stream, it would have been delivered during regular hours on any one of the days I've been waiting. The mail lady was still here every day delivering mail. What kind of arse backwards logic are they using at Canada Post?Their real reason for my delayed delivery: "THEY'RE USELESS!!!"You can quote me on that.
I would give a minus 5 🌟 if I could. A letter got missing and said was delivered. A package that took only 4 days from China to arrive in Canada has taking 5 days from just a few kms from home and still not delivered after showing out for delivery and reschedule 2 times for delivery. How can you trust Canada post if can't delivery a single package?. Also contact costumer service and she said can be delivered before 8 pm.Just to get rid of me when CP deliver anything after 2pm .Can not even do it during the day.I honestly don't know how they still on service.Small delivering companies do better than CP.
The worst delivery service around. They are absolutely useless. I have been told a different thing every single time I have called to inquire about a lost package. They will do absolutely nothing. Will pay anything for shipping if it’s not with Canada post
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