Review Time
I sent an email to Candy Hero last week regarding an order where some of the candy arrived heavily damaged and is no longer sellable. Unfortunately, I still haven’t received any response and it seems like my email hasn’t even been read.
This is very disappointing. When there is a problem with an order, I at least expect a response from customer service. It’s very frustrating to report an issue and then hear absolutely nothing back.
I hope this will still be taken seriously and handled properly, because this is not a good way to treat customers.
I sent an email to Candy Hero last week regarding an order where some of the candy arrived heavily damaged and is no longer sellable. Unfortunately, I still haven’t received any response and it seems like my email hasn’t even been read.This is very disappointing. When there is a problem with an order, I at least expect a response from customer service. It’s very frustrating to report an issue and then hear absolutely nothing back.I hope this will still be taken seriously and handled properly, because this is not a good way to treat customers.
Ordered a 12 pack of USA imported monster (Java Farmer's Oats). Apart from some of the cans being slightly damaged, it's fine. Tried one can and it tastes great. I can tell they tried their best to keep it from being damaged with all the wrapping that came in the box though. 😁
I don’t usually write reviews, but candy hero is by far the best place to get imported food stuffs. The prices are among the cheapest available. I’ve now had 2 “mystery boxes” and they both contained a big variety of products and were delivered in a matter of days.
Reasons why I love this store:+ you always get a discount code inside your package to use on your next order.+ Sometimes they include a few extra mini snacks in your package.+ they even have japanese candies+ lots of snacks to choose from.+ unique soda´s you cant find anywhere else such as american fanta´s in fruit variations.- wish they had free international shipping if you order over a certain amount.overall this site is great for your candy needs.
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