candyhero.com

4.4
4.4 Based on 18 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.4

/
5

18 Reviews

5 Star
67%
4 Star
17%
3 Star
6%
2 Star
11%
1 Star
0%

Filtered Reviews

Filter Reviews

Review Time

Lukas Bakker
I sent an email to Candy Hero last week regarding an order where some of the candy arrived heavily d

I sent an email to Candy Hero last week regarding an order where some of the candy arrived heavily damaged and is no longer sellable. Unfortunately, I still haven’t received any response and it seems like my email hasn’t even been read.

This is very disappointing. When there is a problem with an order, I at least expect a response from customer service. It’s very frustrating to report an issue and then hear absolutely nothing back.

I hope this will still be taken seriously and handled properly, because this is not a good way to treat customers.

2
Date of experience: Mar 05, 2026
Lukas Bakker
Still Waiting for a Reply About Damaged Candy

I sent an email to Candy Hero last week regarding an order where some of the candy arrived heavily damaged and is no longer sellable. Unfortunately, I still haven’t received any response and it seems like my email hasn’t even been read.This is very disappointing. When there is a problem with an order, I at least expect a response from customer service. It’s very frustrating to report an issue and then hear absolutely nothing back.I hope this will still be taken seriously and handled properly, because this is not a good way to treat customers.

2
Date of experience: Feb 26, 2026
Andy Wilson
Great for USA imported sweets/drinks!

Ordered a 12 pack of USA imported monster (Java Farmer's Oats). Apart from some of the cans being slightly damaged, it's fine. Tried one can and it tastes great. I can tell they tried their best to keep it from being damaged with all the wrapping that came in the box though. 😁

4
Date of experience: Sep 08, 2021
MacBeine51
Fantastic

I don’t usually write reviews, but candy hero is by far the best place to get imported food stuffs. The prices are among the cheapest available. I’ve now had 2 “mystery boxes” and they both contained a big variety of products and were delivered in a matter of days.

5
Date of experience: Mar 01, 2021
Cheapest American candy

Cheapest American candy And minimum purchase for free delivery is £35.00

5
Date of experience: Jan 16, 2021
Laurie Wright
Nice candy but.....

Like the candy but why buy bulk?I wish they went back to selling single items.Also shipping is to much.

3
Date of experience: Sep 08, 2020
Great store but loses a star for stock

Great store but loses a star for stock. Literally everything trendy sells out within minutes. But still good for classics like sour patch American candy or airheads.

4
Date of experience: Jun 22, 2020
Products arrived exactly as advertised

Products arrived exactly as advertised, delivery was super quick too - definitely recommend

5
Date of experience: Feb 06, 2019
NightHawkHD94
Great store if your looking for candy online

Reasons why I love this store:+ you always get a discount code inside your package to use on your next order.+ Sometimes they include a few extra mini snacks in your package.+ they even have japanese candies+ lots of snacks to choose from.+ unique soda´s you cant find anywhere else such as american fanta´s in fruit variations.- wish they had free international shipping if you order over a certain amount.overall this site is great for your candy needs.

5
Date of experience: Oct 22, 2018
Adora
Ordered American chewing gum 2 days ago…

Ordered American chewing gum 2 days ago and it came today. 1st class service. Highly recommended for cheap sweets drinks and snacks.

5
Date of experience: Aug 15, 2018

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More