canvas-castle.com

4.2
4.2 Based on 260 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.2

/
5

260 Reviews

5 Star
72%
4 Star
6%
3 Star
2%
2 Star
2%
1 Star
18%

Filtered Reviews

Filter Reviews

Review Time

Dickon Kelly
The variety of options is extensive…

The variety of options is extensive with a multitude of sizes to chose from. Online ordering was simple and clear. The product arrived in good condition and on time. Will definitely look to add more products to my collection.

5
Date of experience: Aug 28, 2023
Petula Johnson
The delivery and diy frame made it…

The delivery and diy frame made it super easy!

5
Date of experience: Aug 28, 2023
Ruby Price
Be very careful

I was very surprised to open my purchase and see the self assembled frame, when each of the beautifully curated photos show VISIBLE external frames. When I simply selected the art I wanted, I made the mistake of thinking the framed option I was buying was identical to what I viewed, again my mistake. On further investigation post purchase, I couldn’t find any purchase option that allowed me to buy the art with visible frames as shown. On contacting the Support Team I was advised that I should have visited a number of further pages to understand that self framing was provided to save shipping costs. So the ‘stick’ kit that arrived with my rolled up artwork was it. Maybe I’m the only person that didn’t understand this but I thought I’d at least advise after paying $105 USD for each piece, as I certainly expected much more than what I received CheersWPK

5
Date of experience: Aug 27, 2023
Jonathan Howard
Scam

Scam. Overseas company sending sub-par prints and frames you must self assemble. (They don't make this obvious on purpose) If you need to make a return you'll be paying for shipping all the way to New Zealand. Garbage.Edit: I finally opened the package to not go through the hassle of return and the print is completely damaged. Please tell me where I can upload pictures!After I reached back out to let them know the canvas was indeed damaged they tried to say it was a mirror edge. This thing has a huge uneven grey patch running the entire canvas VISIBLE. Here's their response. "Avalon you seem like quite an insecure and anxious little man so we need to be careful how we talk to people like you. I don't want to speak down to you like a little boy but as you well know, all canvases get a mirror edge border - a copy of the inner picture to allow for framing. Is there someone I can speak to who has English as their first language please? Love your haircut"Don't do it. Do not give your money to these scammers!

1
Date of experience: Aug 26, 2023
Karli
Well I haven’t got my print yet and…

Well I haven’t got my print yet and hoping everything will go smooth but print is beautiful free shipping is great

5
Date of experience: Aug 26, 2023
SF22
I don’t usually write reviews

I don’t usually write reviews, but felt like this should be known. I’ve been ignored for months and receive a response every 30 days saying not their problem I should contact the courier for a failed delivery. Which courier? I don’t know as I haven’t been given any information. Canvas castle were quick to take my money but have been shocking at ensuring I receive the goods I paid for. I’ve requested a refund and been ignored.

1
Date of experience: Aug 24, 2023
FireFighters200335
Website was so easy to use

Website was so easy to use, just waiting on my new wall art can’t wait.

5
Date of experience: Aug 24, 2023
Eudora Hughes
Love the FRAMES!!

I like that your canvases can be with or without a frame, that makes all the difference!!

5
Date of experience: Aug 23, 2023
Bubby H.
Canvas castle has some great art work

Canvas castle has some great art work, and affordable prices. They even gave me a free frame. This is amazing. I knew exactly where to put my art.

5
Date of experience: Aug 21, 2023
Carlton Ross
Spoiled for choice

Excellent selection to suit all tastes. Very good prices.

5
Date of experience: Aug 20, 2023

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More