canvas-castle.com

4.2
4.2 Based on 260 reviews

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Average Rating

4.2

/
5

260 Reviews

5 Star
72%
4 Star
6%
3 Star
2%
2 Star
2%
1 Star
18%

Filtered Reviews

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Review Time

Jennifer
I love the unique designs!!

5
Date of experience: Nov 01, 2025
Erin Chan
Love the variety

I love the variety of art pieces and the amazing prices!

5
Date of experience: Oct 31, 2025
Shilkumar Zarbade
Great Quality

5
Date of experience: Oct 24, 2025
User
Great Quality

Hello,Our recent purchase of a Basquiat has brought life to our home. I love that canvas castle brought us the opportunity to be able to afford this artist. Thank you!!

5
Date of experience: Oct 15, 2025
Jamal Parker
The canvases are great

The canvases are great. It comes on time and isn't to pricey. And it's great quality as well.

5
Date of experience: Oct 12, 2025
Craig Burdsall
I love vast options for sizes!

I love vast options for sizes!! I love the black border, adding depth and dimension. The prices are unreal!

5
Date of experience: Oct 08, 2025
Jane Doe
Girl with the red balloon 🎈

Easy to order. Came within the timeframe advised.Had trouble tracking parcel (error on my behalf), customer service promptly helped me out.Very happy with picture took an hour to assemble and hang.Looks really good and the free print was a bonus.Overall easy and good experience.

5
Date of experience: Oct 03, 2025
Kate Howard
RUDE, DISHONEST, NO RTNS/XCHANGE

The WORST customer service I've ever encountered. Extremely unprofessional and rude in their responses to me. Then they will argue with you, and ultimately ghost you. They do not offer returns or exchanges period, regardless if you ordered wrong because of their description. The canvas I received was poor quality to boot and had scratches on it. DO NOT DO BUSINESS WITH THIS COMPANY. Look at their reviews on the BBB and they'll confirm my experience!!Update: they emailed me after I posted this. I wish I could submit pictures to show how rude these people are. I’ve been emailing back and forth with them for over a month to get this resolved. They refused a refund. Refused to exchange. Then flat out ghosted me for another month. Until I wrote this review. Still so rude it’s hard to believe. They said “thank you for writing such a long email! What is your issue now?” As if they don’t know. Same issue. You never resolved it. Do not do business with these people. Read all the 1-star reviews bc they’re all the same…confusing purchasing guide with regards to the frames, rude & don’t honor their return policy. And they insinuate you’re dumb bc you don’t get it.

1
Date of experience: Sep 27, 2025
Carol Ann Sirard
Easy to find and prices are excellent

Easy to find and prices are excellent. Looking forward to get mine

5
Date of experience: Sep 22, 2025
Mark Stevens
Impressive pictures

So impressive the pictures, I’m ordering as I type.. can’t wait for it to arrive..

5
Date of experience: Sep 19, 2025

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