Review Time
The items that I purchased did not fit. When I sent an email and asked them for their address to return the items they offered me $20 and to keep the items. They would not give me their address and it isn’t on the packaging. This place is sketchy.
I ordered a pants outfit. The top was not even cut right. Outfit was way to small. I asked for a refund and they wanted to give ma $11 when I paid $66. I told them to keep it. I will never order from them again. Item also looks cheap.plus took a long time to get.
I contacted the company to return three items that did not fit. They offered me $20 to keep the clothes that I paid $97 for. Their next offer was $42 and their final offer was $54. Their website says you need a return authorization number to return items yet their customer service person refuses to give you the number or the address to ship the returns. I filed a claim with my credit card company.
I just received my order in timely manner and I’m very pleased with everything. I ordered a pair of capri pants, a short outfit and a dress - all for 108$$$$$!They all fit and such nice, soft fabric. Thank you Capatee for stylish and affordable clothing!
I have sent 2 emails asking for a return label with no response. I did not order the items sent. I normally do not return anything because it is a hassle but these items look cheap and poorly made. I do not recommend this company.Update: I was charged $97 and they have offered to refund $38 and told me to donate the clothes.Update: I was finally refunded the cost of the clothes, minus shipping of $17. I also had to pay the shipping to return them, so I am out $34 but at least I got a refund. Lesson learned—I do not recommend this company.
They do not honor their printed return policy. They want to give you a very small amount of money and have you keep a product that does not fit. They handle this via email, going back and forth with you. Don’t waste your money ordering from this site.
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