capatee.com

3.7
3.7 Based on 201 reviews

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Average Rating

3.7

/
5

201 Reviews

5 Star
53%
4 Star
15%
3 Star
4%
2 Star
2%
1 Star
25%

Filtered Reviews

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Review Time

Sandra Butler
Customer service is impossible to reach!!!

I cannot get in touch with customer service regarding a return! I have sent 2 e-mails and tried to find on the computer but there is no way to get to customer service. Beginning to think this is a scam and they don't answer any questions about returns

1
Date of experience: Oct 03, 2023
Tariq
Fast and easy

5
Date of experience: Oct 02, 2023
Aaron
Exactly what I ordered!

5
Date of experience: Oct 02, 2023
Christina Fisher
My first online order not happy beware!

My first online order. Never again. Price quoted was converted to US $'s ended up costing me 50% more than order quoted. 1st costume was grey & yellow nothing like the brown & gold advertised. Ad did not mention 2 piece costume therefore no tummy control costume looks ridiculous. 2nd costume same Large size (also 2 piece not advertised) but far to small not true to size. No return address on package. So far no response to my request for refund. Beware!!!

1
Date of experience: Oct 02, 2023
Charle Rogers
Arrived looking exactly as it did…

Arrived looking exactly as it did online.

5
Date of experience: Sep 30, 2023
CesarEsMiAmor39
Tops from Captee

This is 2nd time l have bought from Captee. The first couple of tops l bought are washing well and kept their shape so have now bought some summer tops which look to be same fabric.

4
Date of experience: Sep 27, 2023
Carole
Cannot reach customer service to make a return.

The hoodie I ordered fit perfectly. The quality was wonderful. However, the dress I ordered did not fit at all. Much to small. I have tried in 2 different emails to reach customer service and they do not respond. The first email I sent was September 26. The day after receiving the products. I need to return the dress for a refund, but cannot get an answer!Later this evening I finally received a response. They will refund me $11 and want me to keep the dress. So now I will have $11 and a dress I cannot wear that cost me much more than that! Will not be using this company again.

1
Date of experience: Sep 25, 2023
Davina Smith
Perfect for Fall

This beautiful, lightweight zipper hoodie was delivered in 2 weeks as promised. I ordered a large and I’m 160 lbs and 5’7” and it fit perfectly. Very satisfied!

5
Date of experience: Sep 24, 2023
Anne Adams
Fantastic!

Fantastic!! The size was right, the product was as it appears in the website, the order was easy.

5
Date of experience: Sep 22, 2023
Lee P.
I love the design and fabric…

I love the design and fabric choices..very nice to see what was represented was what I received..Happy.

5
Date of experience: Sep 22, 2023

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