Name: carpets4less.com
Telephone: 000000000
Rating: 4.6

Alan Cook Guest

Another Excellent Experience at the Branch

This was our second visit to this branch this year. The representative was incredibly helpful on both occasions, accommodating my wife's creative ideas and expectations. The fitting team was highly professional and efficient. We will definitely choose their services again.

Date of experience: Dec 09, 2025

Wanda F. Guest

3 months ago

Disappointing Experience with the Service

I wish I could give zero stars. While I see many positive reviews, my experience was the complete opposite. As a pensioner, I saved for two carpets for my bedroom and lounge, which ended up costing me more than anticipated. Unfortunately, my excitement quickly faded due to numerous delivery mix-ups and defects in both carpets. The excuses I received were unsatisfactory, and I was simply told to keep vacuuming, which didn't help. The fitting was also subpar, and despite having them redone, the quality remains lacking. I regret choosing this service and feel devastated over the money spent. I will certainly warn others not to waste their money. I was even told something shocking: that the carpet would 'grow' once laid, which is hard to believe. I truly hope someone in management reads this, as one day they might find themselves in a similar situation, saving for something important like carpets.

Date of experience: Dec 01, 2025

yokitk Guest

3 months ago

Exceptional Service and Value

The location provided superb service at a fair price, with great communication and punctuality. The carpet fitters were outstanding—timely, courteous, helpful, and efficient. Highly recommended!

Date of experience: Nov 30, 2025

Stefan Sanders Guest

3 months ago

Store Experience in Cambridge

The service at the Cambridge store was outstanding, offering great value and excellent communication. The carpet fitters were punctual, polite, and very efficient. Highly recommended!

Date of experience: Nov 29, 2025

Madison Johnson Guest

3 months ago

Exceptional Assistance

A representative from the Colchester store provided exceptional support, going out of his way to assist me while I was housebound. He sent carpet options via email, discussed prices and fitting, and arranged for next-day delivery. Truly a remarkable individual! Such kindness makes a real difference. Thank you; I will definitely return and recommend your service.

Date of experience: Nov 27, 2025

Conrad Turner Guest

3 months ago

Efficient and Informative

The process was informative, efficient, and budget-friendly. I had no issues from selecting the carpet to its installation!

Date of experience: Nov 26, 2025

Jessica Reed Guest

3 months ago

Highly Recommend the Fenton Team

I cannot speak highly enough of the service at the Fenton store. The service was excellent, and the fitters did an outstanding job. I plan to return for more purchases soon.

Date of experience: Nov 21, 2025

Slick_1246 Guest

3 months ago

Frustrating Experience

I visited a location to buy carpet to take home that day, only to find out the desired carpet was an end-of-roll piece that I had to pay for, even though I didn't need it. The staff mentioned they couldn't cut it as they were alone, which was disappointing. I had to arrange transport for nothing, despite needing the carpet immediately. The in-store signs advertised same-day take-home options. I am very dissatisfied and feel my time was wasted.

Date of experience: Nov 21, 2025

LB Guest

3 months ago

Great Deal for a Spacious Bedroom

I found a fantastic deal on a beautiful carpet for a large bedroom. The selection was impressive and the prices were very reasonable. The fitters contacted me on their way and completed the job quickly.

Date of experience: Nov 18, 2025

Violet Morris Guest

3 months ago

Quick and Efficient Service

The service was swift and effective. I received a great quote and the fitting was completed in no time. Every aspect of the experience, from the initial call to the fitting, was exceptional.