Review Time
We worked with Fred P on the sale of our thatched cottage, and he was a consummate pro throughout the process. He went above and beyond to help us--and the buyers of our property, who had a great deal of pre-closing questions and visits to arrange. Friendly and always available, we highly recommend Fred and Carter Jonas. --D & K
We worked with Fred P on the sale of our thatched cottage, and he was a consummate pro throughout the process. He went above and beyond to help us--and the buyers of our property, who had a great deal of pre-closing questions and visits to arrange. Friendly and always available, we highly recommend Fred and Carter Jonas. --D & K
Carter Jonas is nothing but a cowboy company and they act on behalf of national highways. Rented a property in feb 2023 on the day of arrival there had been no clean done the person giving the keys over didn’t know what key was for what didn’t know where the septic tank was ect. They then got someone in to clean who then scratched the wood floors and window sills, moving on from that I then refused to sign their inventory as the person that had gone in and taken photos had only taken photos of the ok parts of the house I then sent a lengthy email with 72 photos attached of damages in the house that were never on their report (still to this day I haven’t signed a inventory). I had been telling them about my windows from a couple of months after move in 2 years later still not done all they want you to do is take time off have numerous contractors come on different dates to quote but don’t do anything about it, I had sent emails in jan 2024 with issues and that email even after chasing was never replied to until April 2024. Fast forward to today I am having issues with my oil tank overly using oil I have put in over £1400 worth of oil since September when the first 900 litres I put in back in September should be just about running out now but I have had to top up 5 times they sent someone out in December 2024 and said if an issue was detected they would reimburse me for the extra oil I have had to purchase then amazingly they could not get hold of the report when the gentleman had detected issues they then sent out someone else to do a “visual” which they didn’t know what they were looking at as the original report needed to be with them but they suggested changing the pipe from the tank to the boiler to see if it made a difference eventually after 1 month and one day they had the original report and then confirmed I would get a reimbursement I sent over my receipts and then next day asked for an update as of when this would happen to then be told as their Google search stated a different average for the year on a 2018 EPC report I would not be reimbursed because after being in a domestic abuse relationship I could not get a couple more receipts for the whole year as I would not put myself at risk. All I keep being told is Google averages I will be taking this a lot further do not rent from these people Update 30th January- so today I was supposed to have contractors come to replace the pipe from the oil tank to the boiler to see if they can fix the issue, I have just had a call from the contractor attending saying they are not replacing the pipe but only coming to take photos as apparently the contractor they sent to cut the bushes at the tank did not take photos - when in fact they did as they showed me the photos before taking me outside to show me what they have done!! And carter Jonas then again ignore emails and only answer to ones they want to
Carter Jonas is nothing but a cowboy company and they act on behalf of national highways. Rented a property in feb 2023 on the day of arrival there had been no clean done the person giving the keys over didn’t know what key was for what didn’t know where the septic tank was ect. They then got someone in to clean who then scratched the wood floors and window sills, moving on from that I then refused to sign their inventory as the person that had gone in and taken photos had only taken photos of the ok parts of the house I then sent a lengthy email with 72 photos attached of damages in the house that were never on their report (still to this day I haven’t signed a inventory). I had been telling them about my windows from a couple of months after move in 2 years later still not done all they want you to do is take time off have numerous contractors come on different dates to quote but don’t do anything about it, I had sent emails in jan 2024 with issues and that email even after chasing was never replied to until April 2024. Fast forward to today I am having issues with my oil tank overly using oil I have put in over £1400 worth of oil since September when the first 900 litres I put in back in September should be just about running out now but I have had to top up 5 times they sent someone out in December 2024 and said if an issue was detected they would reimburse me for the extra oil I have had to purchase then amazingly they could not get hold of the report when the gentleman had detected issues they then sent out someone else to do a “visual” which they didn’t know what they were looking at as the original report needed to be with them but they suggested changing the pipe from the tank to the boiler to see if it made a difference eventually after 1 month and one day they had the original report and then confirmed I would get a reimbursement I sent over my receipts and then next day asked for an update as of when this would happen to then be told as their Google search stated a different average for the year on a 2018 EPC report I would not be reimbursed because after being in a domestic abuse relationship I could not get a couple more receipts for the whole year as I would not put myself at risk. All I keep being told is Google averages I will be taking this a lot further do not rent from these people Update 30th January- so today I was supposed to have contractors come to replace the pipe from the oil tank to the boiler to see if they can fix the issue, I have just had a call from the contractor attending saying they are not replacing the pipe but only coming to take photos as apparently the contractor they sent to cut the bushes at the tank did not take photos - when in fact they did as they showed me the photos before taking me outside to show me what they have done!! And carter Jonas then again ignore emails and only answer to ones they want to
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Carter Jonas is a multi-disciplinary property partnership, intent on helping clients realise their goals and aspirations by providing ‘simply better advice’.
