Review Time
I had total knee replacement on December 17,2025. They sent Centerwell Home Health Care for my rehabilitation. Mr. Paul was the first person who came. Extremely nice and professional. He was my intake. For all of my other appointments Mrs Hannah came. She is the best!! Very professional, on time, encouraged me to work hard and do my best but do it safely. She was even my counselor lol probably twice when I wanted to give up. Today I got discharged because I am doing so good and meeting all my requirements to go to physical therapy at my doctor. I am so grateful for their compassion, care, and commitment to patients getting better!! Thank you Hannah and Paul!!
THIS CENTER IS NOT A GOOD CENTER TO GO TO… PARTICULARLY IN STONE MOUNTAIN GEORGIA, ITS LOCATED IN A SHOPPING CENTER AROUND TOO MANY MERCHANTS, HOMELESS PEOPLE HANG AROUND WITHIN FEET OF THE CENTER, LIMITED HANDICAP PARKING AND IT FEELS UNSAFE BECAUSE YOU PEOPLE WALKING AROUND FROM ALL DIRECTIONS, THE STAFF IS MEDIOCRE, BUT THE PATIENT PORTAL IS NOT AVAILABLE TO THE PATIENT ( which is important to see your blood work), WHEN MY WIFE AND I DECIDED TO DISCONTINUE VISITING, WE ASKED IN WRITING AND FILLED OUT MEDICAL RELEASE FORMS AND WE STILL HAVE NOT RECEIVED OUR MEDICAL RECORDS….. WHEN YOU NEED TO TALK WITH SOMEONE AT THE DESIGNATED CENTER….. A SECOND PARTY FROM ANOTHER STATE ANSWERS YOUR CALL AND YOU ARE NOT ABLE TO TALK TO SOMEONE DIRECTLY FROM THAT CENTERWELL CENTER, THEY HAVE TO RELAY THE MESSAGE TO THEM AND HOPEFULLY THEY WILL CALL YOU BACK…..THIS IS NOT PROFESSIONAL HEALTHCARE
I don't know where to start. I called them on November 13 and asked for an appointment because of bleeding, I couldn't set an appointment on the portal. Was told someone would call me back.I called again that afternoon and was transferred to someone who made me feel like a bother.It was only after I wrote a review did I hear from anyone via email after I emailed them as requested.I finally heard from them on December 1 regarding an appointment. We by the I am so ready for a new PCP, had set an urgent care appointment.I am no so numbed by these people and their attitudes.The young lady that called yesterday was a little irritated because I was irritated that she would be calling me after so long. It was not her fault but come on.This is beyond poor care, and for seniors, this is scary.Somehow they managed to screw up my personal information, my emergency contact information.Note to whomever runs the humble clinic, my recent care deserves a 0.This place should be closed and every employee reevaluated and examined for a CARE pulse.No way I would ever go to Humanas insurance unless God instructed me to.
My experience with CenterWell regarding my mother’s wound care has been extremely frustrating. For more than eight months, I have been calling repeatedly to report that we do not receive enough wound care supplies. We consistently run out of basic and essential items such as tape, collagen, bandages, gauze, and skin prep. This has happened month after month, with no improvement.The nurse assigned to my mother has refused to order adequate supplies, stating that he does not want to “over order.” I am constantly forced to purchase additional supplies out of pocket, and he uses the supplies that I buy. This is unacceptable, especially when these items are medically necessary for my mother’s care and should be provided consistently.Families should not have to beg for the proper materials that allow nurses to do their jobs safely and effectively. CenterWell must address this ongoing issue and ensure that patients receive the wound care supplies they are entitled to without unnecessary delays or excuses.
My mom fell and broke her hip about 6 weeks and the hospital sent CenterWell. We’ve had home health before and these folks are terrible!! I wish I looked at reviews before I agreed to go with them. First of all, the admittance nurse was horrible. Here’s my 91 year old mom who had just endured surgery and rehab and just came home. She had zero compassion and was frustrated I asked her to help me get my mom up so she could move to a chair. She was more concerned about getting to the next apportionment than providing good care. The first nurse that came wanted to come at 8:30p at night and we said no. No one is ever on a schedule. We do have one nurse that is good now. We also had an issue where my mom’s blood pressure was low so I called the 800 number with is supposed to be 24 hours. Waited am bout for someone to call me back and called again. The nurse on call said it would be fine an to not worry about it. My mom is still having issues with her wounds so today a wound care nurse shows up with no supplies and tells my mom it looks like it is getting infected. She don’t even take her temp or blood pressure or other vitals. I’m trying to hold on to them through the month but I might have to make a change. There are much better companies for in home healthcare.
This is the worst pharmacy I've ever used!!! Mail order is always always late, every single month. I get my prescriptions late every single month. Put it this way my scripts are all over a month behind, probably closer to 2 now because every month they all continue to be late. I get the same scripts every month & they have my scripts a month ahead of time, yet they can't even manage to mail them out before my due date I should actually have them in my hands, and after they do finally decide to ship, well then it's 3 to 5 days shipping time beyond that & that's after it ships not after it fills because they don't even ship it for days after it's filled & this happens literally every single month. When you call to ask why don't you ship them earlier so that we can receive them when they are actually due so that maybe I didn't have to run out of medications every month because I'm getting them late every month. Their answer to me is sorry there's nothing we can do about that. They don't fill it till it's due & after they fill it they sit on it for 4 or 5 days til they actually give it to the shipper, it will say waiting for carrier pickup, except all it is, is label created & will just sit there waiting 4 or 5 days to actually ship out at which point there will be an additional 3 to 5 days ship time. Why is it always late & why does it take them so long to fill it & then sit on it before they actually ship it when they have my scripts in hand a month a head of time and I call 2 weeks in advance to confirm the refill? I sooo want to change pharmacies. Also, my scripts like a lot of peoples are not to be abruptly stopped, but they don't care. They just say there's nothing I can do about that, they won't fill it till it's due. They don't care if they make you run out every month. They literally don't care about the patients they serve.
The Nurses from Centerwell Home Health were Phenomenal! Melissa, Mary, Tori, Chandra, Julie and Danielle/Emilie have been Attentive to all of my needs and have been very easy to talk with about any concerns that I have had during my recovery period. I recommend Centerwell Home Health 100%! Thank you to Everyone!
On the very first assessment visit they called an ambulance, fire department and sheriff. In the hospital for days shuffled around for all sort of testing... Hospital Found nothing wrong.2 weeks later client ordered to go to the hospital again. Discharged the same day.Debbie their case manager is terrible. Ron is no better. Physical therapist rummage through the prescriptions? Yeah. Avoid this business like the plague. Too invasive.Do not let Centerwell into your home.
i met with dr. astrid rosa velz this morning and already i am not pleased. she took writing while not listening to a whole new level. i was tired of looking for a good primary so finally had no choice but centerwell. the one thing that i really need desperately is amoxicillin for a sinusitus condition. these drs pay no attention to us. i have had to call them because she paid no attention to my own knowledge of this condition i know about. i need someone who will pay attention to my own experience with my condition and pay attention to what i know works. amoxicillin is not even a controlled substance. frustration and a language difficulty. help. i need a good primary who listens to my experience. i am 73. linda bowman
Claim your business profile now and gain access to all features and respond to customer reviews.
mediglobus.com
canadapharmacy.com
smileset.com
dentavita.com.tr
visionpros.com
thelowdown.com
ignitenutrition.com
edentonfrederick.com
mdsave.com
roseopticians.com
