Review Time
I have been a customer for several months, but in the last 1-3 months, the quality has declined significantly. The support team consists of representatives from overseas who seem unaware of the issues. I am receiving disputes without notifications, and there is no assistance available. I will be looking for another provider shortly.
I've been with this service for several months, but over the last 1-3 months, things have deteriorated. The support is handled by representatives from overseas who seem unaware of the issues. I’m now facing disputes without any notifications, and there’s no one available to assist me. I will be looking for another service soon.
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Chargeblast, an official partner of Stripe and Shopify, helps merchant clients reduce chargeback rates to 0% with pre-dispute alerts. Our clients receive alerts as soon as a customer opens a chargeback case and are able to refund the customer before the chargeback is officially recorded by the client's payment processor. We differentiate ourselves from other chargeback alert providers through tech enablement and white-glove client services, which saves our clients hours of time a week and provides them ease of mind. We also provide representment services, automated chargeback refund services, and an ecosystem of partners that can help you optimize your business to drive faster revenue growth and larger margins.See more
