Review Time
I would give 0 stars if I could. They modelled their software to look like Claude, and then sponsored their google ads so that when you search Claude it comes up first. I accidentally purchased their pro version instead of Claude and immediately cancelled and requested a refund and they denied it.
This is pointless because the only people that end up here looking at it are the ones that have also subscribed by accident. But what it says there in the AI is 100% true so stuff these guysReview summaryBased on reviews, created with AIMost reviewers were let down by their experience overall. Consumers express widespread dissatisfaction with the company's refund practices. People report difficulties in obtaining refunds, even when meeting the stated policy conditions. Many describe the refund process as unfair and misleading, with support teams often unresponsive or unhelpful. Several reviewers mention accidental or mistaken subscriptions, further complicating refund requests.Consumers also report issues with the subscription and the service itself. A number of reviewers say they were misled by the website's appearance in search results, mistaking it for an official page of another service. The customer service is described as poor, with delayed responses and unhelpful support.
They falsely advertise as Claude AI but you are NOT getting the paid service of Claude AI, only a link to the free version. Luckily I was able to get my money back for the 1 year subscription by making a claim with Mastercard as they are a known scam company committing fraud. I did not use a single token or make a single inquiry in their platform before cancelling my subscription and fulfilled thier requirements listed in their cancellation policy but they still refused a refund. You basically get an AI generated email back after about a week that gives you some BS excuse for not getting a refund. My reason was that they do not give refunds because I was the one who made the mistake. I sent this email to Mastercard to prove I had tried to get my money back through them first so make sure you have a good email record that clearly explains that you have fulfilled the cancellation requirements. Good luck out there!
If I could give a 0, I would. I subscribed for an account thinking it was ChatGPT and now it is impossible to cancel my subscription. I cannot log in (the website takes me in circles) and they will not return my email. I have just filed complaints and blocks with my credit card company. This is a SCAM!
Unfair refund policy and poor support.I requested a refund immediately after a mistaken subscription, but they refused it 16 days later, claiming 'non-reversible costs'. They do not respect the 14-day cooling-off period. Avoid this service if you want your consumer rights respected.
SCAM ALERT! Deceptive billing and dispute manipulation by Asad M.WARNING: Do not trust this service! Chatly uses hidden subscription traps to charge large amounts without clear consent. When I initiated a chargeback through my bank, their support (specifically a representative named Asad M.) contacted me via email begging me to "withdraw the dispute" in exchange for a refund. This is a direct violation of Visa and Mastercard Merchant Rules! They are trying to trick customers into dropping legal protection so they can keep the stolen money. I have reported their Merchant ID to Stripe and filed an abuse report with Cloudflare. Total fraud. Avoid at all costs! #scam #fraud #chatly
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At Chatly Solutions, we’re dedicated to supplying you with our AI chatbot solutions to streamline communication and boost customer engagement for your business. Our bots are built to integrate seamlessly with your website, CRM, or e-commerce platform, providing 24/7 support and handling multiple queries with accuracy and speed. You can tailor each chatbot with knowledge from your documents and online content, ensuring it aligns with your brand’s voice. From lead generation to customer support, our solutions are designed to enhance your service and make interactions more efficient and effective.See more
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