Review Time
This company is awful!!! I ordered a shirt for a concert and made sure to check their quoted shipping times. It's listed on the website as 10-15 business days so when my item never arrived in that time frame I contacted the company who told me it takes 2-5 WEEKS to be shipped from the warehouse and when I asked for a refund, all they did was keep sending me the tracking number over and over and told me they hope I could enjoy my purchase for another occasion. Completely BS!!!! That package hasn't moved in two days. Don't waste your time or money on them!
I saw an advertisement for this on Instagram, and it looked interesting. I ordered some of clothes, around ~$120 ahead of the pride month. After 2 weeks I didn't receive anything and checked my order and it was being shipped from China and stuck in Hong Kong. After 1 month I received 4 out of 5 items, with the last shipped later. I knew that it would be bad as soon as I opened the package, as the colours were a slightly different shade to the pictures. In the pictures it was attractive pastelle, but these ones were harsh red, blue etc. Think Windows 98 scheme vs Windows 11. I then tried these and everything apart from socks were unusable. I can't even comprehend how someone would design something like this. For example, suspenders shorts had fixed length suspenders and these were too long, while the short front and back were symmetrical, so that my crack was visible. There was also a stitch right across the front and the back of the short, which is just crazy. The "rainbow suspender pride bodysuit" was too short from top to bottom, but the thong sides were on my ribs. Again, it is just amazing how someone could make something so poorly designed. The last item has not arrived after 1 month, and I won't need it later. But I suspect it will be awful just like the rest. In conclusion, do not buy anything here.
The quality of the clothes are terrible. There is no brand tag associated with the clothes. The materials are subpar with the clothes hanging off the body with no tailored fit. The clothes must be bought from china and takes weeks to arrive. After requesting a refund - I was told only a minor refund would be available or a reduced store credit. Complete scam! Avoid at all cost. They advertise great clothes - send terrible quality clothes.
2 months and this is the 2nd order that has not made it to me yet. The outfit is in my country but it has been stuck with their carrier for the past month. Customer Service is no help they just keep sending me to the tracking. NEVER BUYING AGAIN.
If I could give zero stars, I would!! My order was delivered at 11:15 PM and left outside my building. Of course it was stolen. Why would anyone in their right mind deliver an order at 11:15 PM. In the best case, you are likely to wake someone up to receive it. If not, you would have to leave it outside and risk it being stolen. The smart thing would be to just deliver it the next day during normal delivery hours. Customer Service refuses to refund me for the order claiming Ciciful is not responsible. How am I responsible for this??
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Welcome to Ciciful. We are proud to offer a wide selection of unique and custom-designed clothing that caters to the diverse needs of LGBTQ+ community.
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