Review Time
Proceed with extreme caution!
Ciciful is masquerading as a normal online store. It is not. The website is really the front-end for a China-based store, similar to the big Chinese retailers like Ali. This is why shipping takes such a long time.
The major problem, from my experience and reading online reviews, is that Ciciful does NOT have products in-stock. Instead, Ciciful has to source items from the manufacturer when you place an order. This takes a lot of time in addition to the shipping.
For example, I ordered an item which the website clearly states “The item is in stock and will be shipped in 24 hours at the latest”. Almost two weeks passed and my item still hadn’t shipped, so I contacted Ciciful. They responded within 24 hours (which to be fair is positive!) and confirmed they couldn’t fulfil my order anytime soon. Instead, Ciciful cancelled my order and processed a refund.
Now, due to exchange rate fluctuations, I was actually refunded less than I paid, plus I wasted time placing an order which Ciciful couldn’t fulfil. This is simply not good enough! Ciciful cost me time and money and offered nothing in exchange.
Also, Ciciful told me they would remove the stock and dispatch claim from their website. However, now, several weeks later, the item’s webpage still states the item is “in stock” and “will be shipped in 24 hours”. Ciciful CANNOT be trusted.
The most frustrating thing about Ciciful is that the website lists so many unique items that are difficult to find elsewhere, but it is incapable of delivering any items quickly. If Ciciful could dispatch items quickly and with fast shipping, it would be unbeatable.
So, save yourself time and money… pay attention to the Trustpilot reviews and buy from another online website. Even if you can’t find the exact same item, don’t order from Ciciful – it is just going to waste your time, energy and money.
If you shop with Ciciful, you will be disappointed.
Proceed with extreme caution!Ciciful is masquerading as a normal online store. It is not. The website is really the front-end for a China-based store, similar to the big Chinese retailers like Ali. This is why shipping takes such a long time.The major problem, from my experience and reading online reviews, is that Ciciful does NOT have products in-stock. Instead, Ciciful has to source items from the manufacturer when you place an order. This takes a lot of time in addition to the shipping.For example, I ordered an item which the website clearly states “The item is in stock and will be shipped in 24 hours at the latest”. Almost two weeks passed and my item still hadn’t shipped, so I contacted Ciciful. They responded within 24 hours (which to be fair is positive!) and confirmed they couldn’t fulfil my order anytime soon. Instead, Ciciful cancelled my order and processed a refund. Now, due to exchange rate fluctuations, I was actually refunded less than I paid, plus I wasted time placing an order which Ciciful couldn’t fulfil. This is simply not good enough! Ciciful cost me time and money and offered nothing in exchange. Also, Ciciful told me they would remove the stock and dispatch claim from their website. However, now, several weeks later, the item’s webpage still states the item is “in stock” and “will be shipped in 24 hours”. Ciciful CANNOT be trusted. The most frustrating thing about Ciciful is that the website lists so many unique items that are difficult to find elsewhere, but it is incapable of delivering any items quickly. If Ciciful could dispatch items quickly and with fast shipping, it would be unbeatable. So, save yourself time and money… pay attention to the Trustpilot reviews and buy from another online website. Even if you can’t find the exact same item, don’t order from Ciciful – it is just going to waste your time, energy and money. If you shop with Ciciful, you will be disappointed.
My first shopping experience with Ciciful, was great. Product took a while to get to Australia but arrived and I loved it. It was a green one peice with shoulder pads for an event. Top quality. Second shopping experience I spent AUD$360. Wait time is a bit annoying. One peice I purchased I am unhappy with. It is not what the picture portrayed and iv asked to return but still waiting to hear back. I also didn’t receive one of my outfits and I believe it hasn’t even been sent yet. Haven’t heard back. The other outfits and shirt I received aren’t quite the quality I was expecting for the price however over all am happy with them. They are different and are a vibe. Hopefully this last shopping experience ends up being a positive one and I hear back.
I ordered a couple of items on PRE-ORDER, they spent weeks and weeks saying they were expediting the production of my items, and then they told me they were out of stock!How did they go out of stock if I ordered them on pre-order???Don't buy from them, it is a scam.
I ordered a snake skin jeans set for men.. these people delivered me a dress. Like really,, how can you confuse a men's set for a dress???? I requested a full refund. Hell it took 4 months to deliver the wrong product.. these people need to be shut down. Had I known they were in China, I would've never shopped with them.. ordered this suit in October,, got a dress in February.. don't shop with these people
Well-made, unique and one-of-a-kind clothing for guys that like to be noticed. I’ve received several compliments on the outfits I’ve purchased from this site. And their customer service department has always been fast, friendly and thorough. I’ll definitely be ordering from Ciciful again and will continue recommending them to others.
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Welcome to Ciciful. We are proud to offer a wide selection of unique and custom-designed clothing that caters to the diverse needs of LGBTQ+ community.
