Review Time
This brand is just full of crap. What's displayed on the website is far, far, far from what is delivered. There is absolutely no match to what one's paid for. Such a total rip-off and totally deceptive. Ciciful is just sinful and needs to be held accountable for dodging customers. I spent $53 on a product that isn't worth even $5. Utter rubbish, extremely bad quality and let's not even talk about size.
The item came about three weeks after I ordered. Its a cheap version of what you see online. I ordered a halloween costume but its too cheap to actually wear out. The return process is so intense its not even worth it. I wouldnt order from them again.
This is now the second time I’ve ordered from Ciciful and after giving a second chance due to a not good first experience I should have just taken that as my clue to no longer order from here. The first order I was sending a completely different item than what I ordered and given a small “credit” for the store. I purchased these next two items and they arrived and they clearly have their own made up sizing chart because the size I ordered was no where near what a normal size should be. Now having to go through the return process again which is NOT easy I’m told I cannot return and only worth a few dollars because I was never refunded fully from first order. I will never do business with this company again and will be sure to share my experience with others so they too do not get sucked in to purchasing from this sketchy company.
They give you the run around when your parcel goes missing. As far as they are concerned once it's left the warehouse it's not their problem. They gave a completely bogus email address to the courier so I have never recieved any communications from Yodel. Add to that the numerous different tracking numbers and you have no way of tracking the parcel down. The items were purchased as performance gear for a gig in Helsinki, with plenty of time to spare. I had to purchase alternative gear from the highstreet so more expense! Six weeks after placing the order and I have no goods and I'm £90 out of pocket!
Terrible company. SCAM. I can’t get my package and the tracking says delivered. It has been 2 months. I know tariffs screw things up but DO NOT BUY FROM THIS COMPANY. They had the wrong address when they sent the packages in two parts. They will be refunding me for that but the other was lost in the mail so I’m shit out of luck. DO NOT BUY FROM THIS COMPANY
Horrible company - scam - it has been 6 weeks and item has not arrived - I have reached out several times and I get bogus looking updates on shipping, but no ETA - claims to have cleared US customs 10 days ago and no tracking info. I paid for two day shipping - BEWARE and avoid. They did offer me a $10 credit on my next purchase - HAHA
I placed orders on 6/16 and 6/17, and still not have not received my items a month later. The tracking information provided is inconsistent and difficult to follow. I finally found information in small print on the site regarding how to track my package using a random 3rd party site. In 2025, it's essential that a business provide a clear, transparent expectation for delivery.
I have a concert coming up in 3 weeks. Order was placed 2 weeks ago. After reading all the comments I have a feeling that I wouldn’t get mine on time. Please, guarantee me that I’ll get them by July 20th ish as stated or please just refund me ASAP so I can buy something else local/faster. Thanks!
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Welcome to Ciciful. We are proud to offer a wide selection of unique and custom-designed clothing that caters to the diverse needs of LGBTQ+ community.
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